Customer Support Specialist
Customer Support Specialist
Ship Sticks
Palm Beach Gardens, FL
See who Ship Sticks has hired for this role
We are seeking a Customer Support Specialist to join our team! Our team is growing, and we are looking for candidates that are interested in joining a fast-paced environment with the opportunity to build a long-term career.
Our ideal candidate is a person who is flexible, trainable, and motivated to succeed. A person looking for a long-term career who wants to get their foot in the door with a company that continuously promotes within. We are currently looking to hire 3 team members.
Position Benefits:
- Full training provided
- No experience needed
- Great compensation and bonus opportunities
- Health, dental and vision benefits
- Supplemental benefits
- Paid vacation
- Dynamic team environment
- Opportunity for career growth
Responsibilities:
- Handle customer inquiries
- Provide information about our services
- Troubleshoot and resolve issues and concerns
- Document and update customer records based on interactions
- Develop and maintain a knowledge base of the evolving products and services
- Previous experience in customer service, sales, or other related fields
- Ability to build rapport with customers
- Ability to prioritize and multitask
- Positive and professional demeanor
- Excellent written and verbal communication skills
- Golf or travel industry experience (not required)
- Logistics or transportation experience (not required)
Company Description
Ship Sticks is a dynamic and growing company that specializes in offering world-class golf club and luggage shipping services. We are dedicated to providing a hassle-free travel experience for our clients around the globe.
Ship Sticks is a dynamic and growing company that specializes in offering world-class golf club and luggage shipping services. We are dedicated to providing a hassle-free travel experience for our clients around the globe.
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Seniority level
Entry level -
Employment type
Full-time -
Job function
Other -
Industries
Travel Arrangements
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