DivIHN Integration Inc

Data Analyst I

DivIHN Integration Inc Gainesville, FL
DivIHN Integration Inc

Data Analyst I

DivIHN Integration Inc Gainesville, FL
4 months ago 163 applicants

See who DivIHN Integration Inc has hired for this role

For further inquiries regarding the following opportunity, please contact one of our Talent Specialists

Sivanesan | 2243690756

Title: Data Analyst I

Location: Gainesville, FL

Duration: 6 months with possible extension

Start Time (AM/PM) : 8

End Time (AM/PM) : 5

Description

Projection analyst for forecasting and other business needs

Position Summary

  • The job requires the integration of systems in patient management tools, compiling information into a centralized repository and creating agent-specific KPIs on various dashboard outlets for managers, supervisors, and individual contributors.
  • Using a unified approach will review case comments on 6,000 patients and scrub data using RCA in identifying theme comments for KPI development.
  • Maintain reports for the customer service group to deliver agent-specific key metrics.
  • Utilize Google Workspace for report creation and implementation.
  • Communicate with managers, supervisors, and individual team members.
  • Collaborate with team members to deliver requirements while maintaining independent work through remote ambiguity.
  • Implement new reports for the customer service group to improve workplace efficiency.
  • Implement Power BI, MS Office, & SQL reports for daily use.
  • Utilize SAP and Power Bi for data collection and reporting for Director and Management Teams.
  • Receive and prioritize support requests to maximize resource utilization.
  • Work closely with team members to deliver project requirements and develop solutions while meeting deadlines.
  • Train team members and users in newly implemented and emerging technology to enhance business productivity.
  • Assist in troubleshooting issues with SAP.
  • Research and implement technologies for process improvements.
  • Collaborate with team members to discuss new technology enhancements to improve efficiency.
  • Coordinate and collaborate with departments as needed to identify and resolve issues regarding data findings.
  • Monitor, analyze and document findings through the creation of a high-level summary.
  • Coordinate online meetings with managers, supervisors, and individual contributors.
  • Communicate daily with managers to ensure project delivery goals.
  • Present a variety of analyses and reports using Power BI.

Experience

  • 3 to 5 years of experience within a Data Analyst role and with relevant experience as it relates to this role; in a hospital setting and/or professional office environment.
  • Will be generating high-level reports/extracting data from SAP;
  • Coding experience is important as this will help them understand how info. is filtered for establishing cadence and frequency changes.
  • Previous Salesforce experience is helpful.
  • Needs a seasoned individual who can who can be self-sufficient in conducting the work as there is not much bandwidth for training

Education

  • A bachelor's or Masters's degree is required in Data Analytics, if a Master's, the number of years of experience drops to 1 to 2 years BUT MUST be within a Data Analyst role and MUST be relevant to this role's requirements and nature of work.
  • Will be looking for competency levels and would like to see a Portfolio of past accomplishments.
  • Will be looking at local candidates versus persons who can relocate at their own expense so stick to locals.

Technical Skills Needed

  • Excel - VBA-MUST HAVE
  • Power BI-MUST HAVE
  • SAP
  • Google Workspace
  • Java
  • SQL-MUST HAVE

Skills Needed

  • Adaptability
  • Customer Service
  • Data Analysis
  • Data Management
  • Decision Making
  • Leadership
  • Process Improvement
  • Project Management
  • Troubleshooting

Interview Process: 1 round - Onsite with him and one other supervisor

About Us

DivIHN, the 'IT Asset Performance Services' organization, provides Professional Consulting, Custom Projects, and Professional Resource Augmentation services to clients in the Mid-West and beyond. The strategic characteristics of the organization are Standardization, Specialization, and Collaboration.

DivIHN is an equal opportunity employer. DivIHN does not and shall not discriminate against any employee or qualified applicant on the basis of race, color, religion (creed), gender, gender expression, age, national origin (ancestry), disability, marital status, sexual orientation, or military status.

  • Seniority level

    Mid-Senior level

  • Employment type

    Full-time

  • Job function

    Other

  • Industries

    IT Services and IT Consulting

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