Digital Producer

About Us

Sophos is a global leader and innovator of advanced security solutions that defeat cyberattacks, including Managed Detection and Response (MDR) and incident response services and a broad portfolio of endpoint, network, email, and cloud security technologies. As one of the largest pure-play cybersecurity providers, Sophos defends more than 600,000 organizations and more than 100 million users worldwide from active adversaries, ransomware, phishing, malware, and more. Sophos’ services and products connect through the Sophos Central management console and are powered by Sophos X-Ops, the company’s cross-domain threat intelligence unit. Sophos X-Ops intelligence optimizes the entire Sophos Adaptive Cybersecurity Ecosystem, which includes a centralized data lake that leverages a rich set of open APIs available to customers, partners, developers, and other cybersecurity and information technology vendors. Sophos provides cybersecurity-as-a-service to organizations needing fully managed security solutions. Customers can also manage their cybersecurity directly with Sophos’ security operations platform or use a hybrid approach by supplementing their in-house teams with Sophos’ services, including threat hunting and remediation. Sophos sells through reseller partners and managed service providers (MSPs) worldwide. Sophos is headquartered in Oxford, U.K. More information is available at www.sophos.com.

Role Summary

This role focuses on the management of design, content, and multimedia projects. As part of the Brand and Integrated Marketing team, you will work alongside our Creative Studio team, coordinating project timelines and delivery of our digital marketing projects.

You will own the day-to-day triaging of project requests coming into the studio via our Asana ticketing system. You will evaluate the requests, gather additional information about the request, and understand delivery timelines in context to the wider workload of the team. You will lead a weekly project prioritization meeting with design resources and ensure timelines and deliverables are clearly communicated between the designers and requesting stakeholders.

Strong project management, marketing communication, and relationship-building skills are required for this role.

• Timeline Management: Triaging digital projects submitted to our Creative Studio and allocating resources, ensuring the projects are completed on time and within budget. Maintaining a prioritized design ticket queue, ensuring projects move through each stage meeting the Creative Studio SLAs in place; closing out projects and ensuring items get archived upon completion
• Coordination: Working closely with creative and technical teams to understand & scope resource timings on digital projects that the Creative Studio undertakes.
• Stakeholder Interaction: Work closely with stakeholders in other teams, ensuring marketing projects get delivered on time and to brief
• Quality Assurance: Ensuring all digital content meets brand standards and aligns with the overall marketing strategy. Ensures review cycles are set up with relevant stakeholders
• Delivery: Own the delivery of the marketing assets to relevant stakeholders either directly or via design resources.
  

• Problem Solving: Identifying and resolving any issues or challenges that arise during the digital production process
• Reporting: Preparing status reports and communicating project progress, performance of the Creative Studio team triaging tickets and meeting SLAs
• Localization:Where required, ensure that all programs and assets created by this role are submitted to translation and the completed assets are delivered to non-English language field teams and partners
• Due to the global nature of this role, there is an ongoing requirement to participate in calls with Americas, EMEA and APJ marketing teams which may fall outside regular working hours
  

• Excellent project management skills
• Excellent communication skills
• Excellent time management
• Marketing business-to-business solutions in a technology company 
• Working with a range of stakeholders to achieve business goals
• Understanding of campaign creation as it relates to creating websites, email, paid media, newsletters, events, videos, and social media
• Ability to work with minimum supervision
• Experience in the cybersecurity marketplace a plus
  

In Canada, the base salary for this role ranges from $63,000 to $105,000. In US, the base salary for this role ranges from $73,000 to $121,000. In addition to base salary, we offer additional compensation including bonus eligibility and a comprehensive benefits package.  A candidate’s specific pay within this range will depend on a variety of factors, including job-related skills, training, location, experience, relevant education, certifications, and other business and organizational needs. 

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Ready to Join Us?

At Sophos, we believe in the power of diverse perspectives to fuel innovation. Research shows that candidates sometimes hesitate to apply if they don't check every box in a job description. We challenge that notion. Your unique experiences and skills might be exactly what we need to enhance our team. Don't let a checklist hold you back – we encourage you to apply.

What's Great About Sophos?

·   Sophos operates a remote-first working model, making remote work the primary option for most employees. However, some roles may necessitate a hybrid approach. Please refer to the location details in our job postings for further information.

·   Our people – we innovate and create, all of which are accompanied by a great sense of fun and team spirit

·   Employee-led diversity and inclusion networks that build community and provide education and advocacy

·   Annual charity and fundraising initiatives and volunteer days for employees to support local communities

·   Global employee sustainability initiatives to reduce our environmental footprint

·   Global fitness and trivia competitions to keep our bodies and minds sharp

·   Global wellbeing days for employees to relax and recharge 

·   Monthly wellbeing webinars and training to support employee health and wellbeing

Our Commitment To You

We’re proud of the diverse and inclusive environment we have at Sophos, and we’re committed to ensuring equality of opportunity.   We believe that diversity, combined with excellence, builds a better Sophos, so we encourage applicants who can contribute to the diversity of our team.  All applicants will be treated in a fair and equal manner and in accordance with the law regardless of gender, sex, gender reassignment, marital status, race, religion or belief, color, age, military veteran status, disability, pregnancy, maternity or sexual orientation.  We want to give you every opportunity to show us your best self, so if there are any adjustments we could make to the recruitment and selection process to support you, please let us know. 

Data Protection

If you choose to explore an opportunity, and subsequently share your CV or other personal details with Sophos, these details will be held by Sophos for 12 months in accordance with our Privacy Policy and used by our recruitment team to contact you regarding this or other relevant opportunities at Sophos.  If you would like Sophos to delete or update your details at any time, please follow the steps set out in the Privacy Policy describing your individual rights.  If you have any questions about Sophos’ data protection practices, please contact dataprotection@sophos.com.