Director, Business Implementation

Requirements

Description and Requirements

Location: Virtual within commutable distance to NYC, Bridgewater NJ, or Tampa FL offices

Role Value Proposition

The RIS business (Retirement Income Solutions), one of the largest U.S. segments in MetLife, offers a wide variety of products, including pension risk transfer products, GIC/Funding agreements, stable value products, structured settlements, Institutional Income Annuities UK reinsurance and PRB & SBR products.

T his newly added Business Implementation for Strategic Initiatives role is a critical position for our business, supporting strategic growth and expansion of the Risk Solutions products. The successful candidate will report to the SVP of the RIS Risk Solutions team and will work closely with all RIS business and functional partners, including actuarial, finance, controller, technology, investments, operations, legal, and risk.

Key Responsibilities

Key Responsibility Includes:

• Lead the strategic implementation of new RIS risk solutions products as part of RIS strategy review
• Identity and design key business operation and administration processes required
• Technology Evaluation and Selection: Collaborate with cross-functional teams to evaluate and select the most suitable technologies and solutions that align with the organization's needs and goals
• Develop a clear business case for proposed solutions, and gain buy-in from senior management
• Agile Implementation: Work closely with all relevant stakeholders to ensure seamless integration and implementation of the solutions, driving agility and efficiency
• Support the business operation processes after implementation
• Continuously drive operational efficiency and control
• Stay abreast of emerging technologies and trends in the insurance industry
  
  
  

Essential Business Experience And Technical Skills

Required:

• Bachelor's degree in a relevant field (e.g., Computer Science, Business Administration, HR Management)
• 7+ years of relevant working experience
• Excellent communication and interpersonal skills, with the ability to collaborate effectively with diverse stakeholders at all levels of the organization.
• Strategic thinker with a results-oriented mindset, capable of driving transformational change and delivering tangible business outcomes.
• Strong analytical skills, with the ability to gather and interpret data to inform decision-making and measure the impact of digital initiatives.
• Good knowledge of insurance company operations
  
  
  

Preferred:

• Certification in project management and/or process improvement (PMP, Agile, 6 Sigma)
• Advanced degree and/or relevant certifications
• Experience in researching, evaluating, and selecting technologies and vendors, with a keen eye for innovation and emerging trends
  
  
  

At MetLife, we’re leading the global transformation of an industry we’ve long defined. United in purpose, diverse in perspective, we’re dedicated to making a difference in the lives of our customers.

The salary range for applicants for this position is 107,600 to 165,000.

Benefits We Offer

Our U.S. benefits address holistic well-being with programs for physical and mental health, financial wellness, and support for families. We offer a comprehensive health plan that includes medical/prescription drug and vision, dental insurance, and no-cost short- and long-term disability. We also provide company-paid life insurance and legal services, a retirement pension funded entirely by MetLife and 401(k) with employer matching, group discounts on voluntary insurance products including auto and home, pet, critical illness, hospital indemnity, and accident insurance, as well as Employee Assistance Program (EAP) and digital mental health programs, parental leave, volunteer time off, tuition assistance and much more!

About MetLife

Recognized on Fortune magazine's list of the 2024 "World's Most Admired Companies" as well as the 2024 Fortune 100 Best Companies to Work For ®, MetLife , through its subsidiaries and affiliates, is one of the world’s leading financial services companies; providing insurance, annuities, employee benefits and asset management to individual and institutional customers. With operations in more than 40 markets, we hold leading positions in the United States, Latin America, Asia, Europe, and the Middle East.

Our purpose is simple - to help our colleagues, customers, communities, and the world at large create a more confident future. United by purpose and guided by empathy, we’re inspired to transform the next century in financial services. At MetLife, it’s #AllTogetherPossible . Join us!

Equal Employment Opportunity/Disability/Veterans

If you need an accommodation due to a disability, please email us at accommodations@metlife.com. This information will be held in confidence and used only to determine an appropriate accommodation for the application process.

MetLife maintains a drug-free workplace.

107,600 to 165,000