N2S Healthcare is America's fastest growing and one of the most respected health care staffing and workforce solutions organization, we are the recognized as a leader in nursing, physician and allied staffing. We provide best in class career opportunities with our clients' who are evolving, have a great culture and amazing opportunities within the Healthcare Industry.
Job Title: Director Case Management Location: Jacksonville,FL Shift: Full-Time, No Weekends
Job Summary: The Facility Case Management Director has the overall responsibility for managing and coordinating department activities. The Director ensures staff compliance with organizational policies and external regulatory agencies and takes leadership responsibility to coordinate the integration of the department's patient care and discharge planning processes with related hospital departments and external agencies to ensure continuity of care and optimal clinical resource utilization. The Director has oversight for all aspects of daily hospital case management operations and is accountable for achieving established outcomes through actively engaging interdisciplinary teams and external stakeholders. The Director is a registered nurse with responsibility for all operational aspects of the department. This position requires an executive presence and candidates must possess excellent communication and presentation skills, proven motivational capabilities, and a demonstrated accomplishment record of delivering results and attaining goals. This position is a subject matter expert in case management that requires solid leadership, trust building, team building, as well as change management skills to ensure success of the department and case management initiatives. This position requires an individual who is a self-starter and has the ability to manage multiple priorities, work with minimal supervision on projects and activities, and demonstrate tact and diplomacy in situations of conflict and controversy. This individual must be able to adapt quickly to change and coordinate efforts across multiple stakeholders.
Responsibilities:
Directs and evaluates departmental operations, including the case management model, staffing (skill mix and FTEs), use of information technologies, onboarding, and staff competencies to achieve performance and quality objectives.
Allocates resources to effectively staff department and meet productivity and quality goals.
Responsible for oversight of CM core functions and practice.
Ensures the adherence to care coordination and discharge planning processes, ensuring timeliness, quality, and proper documentation.
Works with the Facility CFO and Division CM Leader to achieve established goals and expectations.
Assesses and improves the department's performance by evaluating operational processes, monitoring performance through analyzing data, and implementing sustainable performance improvement activities.
Ensuring compliance with policies and SOP.
Establish working relationships with key stakeholders to include CMO, CNO, ancillary service leaders, Ethics & Compliance, and Legal.
Performs other duties as assigned.
Practices and adheres to the "Code of Conduct” and "Mission and Value Statement.”
What qualifications you will need:
Bachelor's degree, required
Master's degree in Nursing, Health Administration, or Business Administration, preferred
Either Registered Nurse (RN) licensure or Licensed Clinical Social Worker (LCSW), required
5-7 years' experience in overall acute care Hospital Case Management
2+ years' experience in case management leadership
Must have experience in a leadership CM role in a large acute care facility to be considered, preferably Trauma Level
Candidate must be polished, has great communication skills, ability to multi-task
Thanks & Regards, Shireen Sultana Delivery Lead - Healthcare Call-581-284-4384| Office : 469-684-2211 | EXT: 115 sultana.shireen@n2shealthcare.com www.n2shealthcare.com 2805 Dallas Pkwy, Suite 110, Plano, TX-75093
N2S Healthcare is an equal Opportunity employer.All applicants will be considered for employment without attention to race,color,religion,sexual orientation,gender identity,national origin,veteran,or disability status.
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Seniority level
Entry level
Employment type
Full-time
Job function
Health Care Provider
Industries
Staffing and Recruiting
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