The Director, ERP will be key part of the ERP and Business Systems team and will be responsible for planning, designing, enhancing, deploying, and supporting all aspects of the ERP solution at Arc’teryx. The role will provide strategic leadership on integrated business processes like Procure to Pay and Order to Cash, Supply Chain Management, Warehouse Operations and Data Governance to help build an efficient and effective business operation. The role will own, prioritize, optimize, and execute on the ERP strategic roadmap in conjunction with the business partners. You provide coaching and leadership to the team, ensuring they are supported in their day-to-day challenges and set up for success in delivering high quality solutions.
Meet Your Future Team: The ERP and Business Applications department is comprised of a team of technical professionals and subject matter experts who know and understand the tools that we use to support the business. We strategically define business cases, prioritize projects, and deliver ERP and Commercial projects, ensuring that dependencies are mapped out and sequenced to deliver the overall technology roadmap. Together, we host, manage, and improve a range of technical tools for all aspects of design, business, finance, logistics, global sales, and many other heroes within the organization.
If you were the Director, ERP now, here are some of the core activities you would be doing:
Develop and execute the strategic direction for the ERP suite of products, in alignment with the organizational objectives
Provide leadership and guidance to ensure effective governance of the ERP solution and adherence to best practices
Ensure delivery excellence by building a high performing team. Foster a culture of excellence, partnership, and continuous improvement
Drive the adoption of the ERP solution by executing on the technology vision for the ERP Platform
Provide functional leadership and guidance to both the ERP team and the business users. Help optimize business processes and unlock hidden value within the ERP environment
Establish and enforce design principles, standards, and guidelines to ensure consistency and maintain system integrity
Collaborate with cross-functional teams and business partners to plan, prioritize and manage the delivery of enhancements and new functionalities to the ERP suite of products. Ensure that all the configuration changes and enhancements meet SOX regulatory compliance standards
Manage the review and approval process for the ERP configuration change requests, enhancement requests, and development activity. Predominantly adhere to standard solution
Stay up to date with the latest developments in ERP functionality and identify opportunities for process improvements and automation
Act as a trusted advisor to senior management and business SME’s by providing thought leadership and recommendations on leveraging ERP capabilities to drive business growth and optimize business operations
Build strong relationships with external partners, vendors, and consultants to leverage their expertise to support and enhance the ERP landscape
Collaborate with other IT peers to ensure best-in-class SDLC management from solutioning of the business requirements through to development, testing and deployment of world class solutions
Identify training requirements and coordinate end user training for ERP systems
Support the ERP portfolio of applications by monitoring and maintaining the performance of the ERP applications. Troubleshoot failures, monitor jobs and resolve issues in line with SLA’s. Continually improve the internal IT processes and tools based on ITIL standards for Incident Management
Administer and resolve applications issues, deploy system upgrades and patches, and perform root cause analysis to proactively identify and resolve system failures
Here are some of the things you could be working on in the future:
Manage the SAP S/4 HANA upgrades to higher releases
Operate, govern, standardize, and optimize the SAP landscape
Innovate and enhance SAP functionalities to enable new business capabilities
Migrate legacy SAP PI/PO integrations to SAP BTP-IS
Develop policy, controls, and standards for integrations
Lead large, highly visible, and impactful projects that enable the company to innovate, grow and evolve
Are you our next Director, ERP?
You have a relevant university degree or technical diploma in a related information technology field, a master’s degree would be considered an asset
You have 10+ years of hands-on experience in deploying, managing, and supporting the SAP ERP systems, including solid understanding of the SAP landscape, modules, terminology, and methodologies
You have a deep business process knowledge of key areas such as Master Data Management, Finance, Wholesale, Retail, Supply Chain Management, Merchandise Planning, and e-commerce
You have strong leadership skills, with an ability to build and lead high performing teams, with experience training, coaching and supervising team members
You have the ability to shape and deliver large, complicated projects, that meet and exceed business expectations
You have proven stakeholder management skills with excellent verbal and written communication skills
You have in-depth, end to end knowledge of the Apparel Industry business processes with exposure to buying, supply chain, finance, wholesale, and omni-channel retailing
You are an excellent collaborator while also able to work effectively with a team
You are adaptable and demonstrate forward thinking on new challenges
You are able to prioritize and manage multiple tasks within tight timescales
You remain highly flexible and adaptable when faced with ambiguity
You are able to balance autonomy and collaboration
You inspire breakthrough thinking and continuous improvement with an agile mindset
$146,000 - $182,000 a year
A reasonable estimate of the pay range is CAD$146,000 - CAD$182,000 at the time of this posting. Within the range, individual pay is determined by factors such as job-related skills, relevant experience, education and/or training.
Please note that the range details above reflect the base pay only and does not include our competitive bonus program and benefits that we offer.
Seniority level
Director
Employment type
Full-time
Job function
Information Technology
Industries
Apparel & Fashion
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