Director - Learning and Performance

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Want a meaningful career where you can make a difference? Edward Jones sounds perfect for you.

Collaboration. Autonomy. Opportunity. Words our headquarters associates use when talking about working at Edward Jones. Words that describe what it's like being part of a firm where everyone is aligned toward a singular focus: serving the client. And everyone is working to make the firm better together - as they grow as individuals. If these words resonate with you, we should talk.

Job Overview

Position Schedule: Full-Time

Team Overview

Enterprise Learning is responsible for building new capabilities critical to our firm's strategy at speed and scale, ensuring our 50,000 home-office associates and branch team members are reskilled and upskilled to deliver industry-leading Human-Centered Complete Wealth Management.

The Director: Learning and Performance Strategy is responsible for integrating and aligning learning and performance strategy with our firm's business and talent strategies. In this role, you will support the development of capabilities needed to transform our human-centered organization. You will execute on strategic priorities and lead cross-functional teams to deliver business impact through strategically sequenced, continuous learning and performance initiatives that optimize performance and sustain targeted behavior change.

What You'll Do

• Establish and integrate Enterprise Learning long-term strategy and contribute to the establishment of the strategic direction of Enterprise Learning.
• Lead a team of learning and performance professionals to deliver results (people and process leadership) via strategy, influence, prioritization, planning, and delivery of learning and performance experiences that improve overall firm performance
• Develop people for greater contribution. Develop a team with the right skills and capabilities to execute the work through the creation of high impact, first quality learning experiences that deliver needed and sustained performance results at speed and scale
• Collaborate with and leverage internal and external relationships to benchmark and ensure competitiveness by propelling our ability to develop differentiated skills through our associate population
• Participate and contribute to firm initiatives as needed, providing a through collaboration with other senior leaders in Enterprise Learning and other business and functional leaders across the firm
  
  

Benefits

At Edward Jones, we value and respect our associates and their contributions, and we recognize individual efforts through a rewards program that promotes a long-term career, financial security and well-being. Visit our career site to learn more about our total compensation approach, which in addition to base salary, typically includes benefits, bonuses and profit sharing. The salary range for this role is based on national data and actual pay is based on skills, experience, education, and other relevant factors for a potential new associate:

Hiring Minimum: $136571

Hiring Maximum: $232541

Skills/Requirements

What Experience You'll Need:

• Bachelor's Degree (or equivalent experience) in Education, Organizational Psychology, Human Capital Management, or related field required; Master's preferred.
• 7+ years of experience corporate learning, performance, consultation, or similar role 3 of which must be in a leadership role
• Strong analytical skills
• Superior communication skills (both verbal and written) with the ability to influence directly and indirectly
• Knowledge of change leadership, systems thinking, and integration
• Develop an understanding of the impacts changing industry standards may have on the firm as it relates to branch support
• Advanced knowledge of Talent Management, Learning Sciences, Instructional Design, and Modern Learning Experience Tools and Methodologies
• Brinkerhoff Architect Certification required within first 6 months
  
  

Problem Solving

• Must be able to identify and solve broad, complex, and non-routine problems involving multiple business areas, multiple disciplines, multiple data sources, and multiple issues simultaneously; often very quickly and innovatively and with creativity and a human-centered approach.
  
  

Decision Making

• Decisions will be broader (firm wide) and with longer lasting implications (including our 50K+ associates and clients)
• Decisions are unlikely to have any precedent and will involve significant ambiguity, involve many areas, impacting many people and systems, with a high degree of risk (economic, emotional, legal, regulatory, cultural, etc.), and little guidelines.
• Decisions will likely be complex and involve much integration due to unforeseen implications elsewhere in the firm
• Decisions and recommendations may influence large and long-term financial commitments
  
  

Span Of Influence

• Scope of work will broadly influence business results firmwide.
• Implementation of broad strategy that often requires influencing leaders, including senior leaders, without direct authority.
• Responsibilities may include hiring, terminating, writing performance reviews, and making other HR decisions for leaders and associates.
  
  

Candidates that live within in a commutable distance from our Tempe, AZ and St. Louis, MO home office locations are expected to work in the office three days per week, with preference for Tuesday through Thursday.

Awards & Accolades

• 100 Best Workplaces for Millennials in 2022, published Fortune July 2022, Great Places to Work® data as of March 2022. Compensation provided for using, not obtaining, the rating.
• Edward Jones was recognized as one of the Best Workplaces for Millennials by Great Places to Work® and Fortune® magazine. The privately held firm ranked No. 2 overall, in its fourth appearance on the list.
• 2022 Fortune Best Workplaces for Women, published September 2022, research by Great Places to Work®, data as of August 2021. Compensation provided for using, not obtaining, the rating.
• Edward Jones has been named to the 2022 Best Workplaces for Women list by Great Places to Work® and Fortune® magazine, ranking No. 45.
• 2022 Fortune's 100 Best Companies to Work For, published April 2022, research by Great Place to Work®, data as of August 2021. Compensation provided for using, not obtaining, the rating.
• For the 23rd time, Edward Jones has earned a spot on the Fortune 100 Best Companies to Work For® ranking by Great Places to Work® and Fortune® magazine. Edward Jones ranked No. 35 on the prestigious 2022 list.
• 2022 Best Places to Work For LGBTQ+ Equality, Great Place to Work® in partnership with Human Rights Campaign Foundation, published Equity Magazine January 2022, data as of July 2021. Compensation provided for using, not obtaining, the rating.
• Edward Jones scored 100 percent on the Human Rights Campaign Foundation's 2022 Corporate Equality Index (CEI) the nation's foremost benchmarking survey and report measuring corporate policies and practices related to LGBTQ+ workplace equality. The ranking designated Jones as one of the best places to work for LGBTQ+Equality.
  

About Us

At Edward Jones, we help clients achieve their serious, long-term financial goals by understanding their needs and implementing tailored solutions. To ensure a personal client experience, we have located our 15,000+ branch offices where our more than 7 million clients live and work.

In a typical branch office, a financial advisor meets with clients and receives branch office support, so they can focus on building deep relationships with clients. Headquarters associates in St. Louis, Tempe and Mississauga provide support and expertise to help U.S. and Canada branch teams deliver an ideal client experience. We continue to grow to meet the needs of long-term individual investors.

Edward Jones does not discriminate on the basis of race, color, gender, religion, national origin, age, disability, sexual orientation, pregnancy, veteran status, genetic information or any other basis prohibited by applicable law.