Director of Floral Merchandising

Summary: Directs and coordinates activities of the floral departments such as engineering, operations, sales, and major division of business organization, and aids the Vice President of Perishable in formulating and administering organization policies by performing the following duties personally or through subordinate managers.

Essential Duties and Responsibilities include the following.Other duties may be assigned.

• Participates in formulating and administering company policies and developing long range goals and objectives.

• Directs and coordinates activities of department or division for which responsibility is delegated to further attainment of goals and objectives.

• Reviews analyses of activities, costs, operations, and forecast data to determine department or division progress toward stated goals and objectives.

• Confers with the Produce and Floral V.P. and other administrative personnel to review achievements and discuss required changes in goals or objectives resulting from current status and conditions.

• Serves as member of management committees on special projects.

Travel is required, supporting the business, department(s), and leadership as needed.

Competency:

To perform the job successfully, an individual should demonstrate the following competencies:

• Analytical - Synthesizes complex or diverse information; Collects and researches data; Uses intuition and experience to complement data; Designs workflows and procedures.
• Problem Solving - Identifies and resolves problems in a timely manner; Gathers and analyzes information skillfully; Develops alternative solutions; Works well in group problem solving situations; Uses reason even when dealing with emotional topics. Project
• Management - Develops project plans; Coordinates projects; Communicates changes and progress; Completes projects on time and budget; Manages project team activities.
• Technical Skills - Assesses own strengths and weaknesses; Pursues training and development opportunities; Strives to continuously build knowledge and skills; Shares expertise with others.
• Customer Service - Manages difficult or emotional customer situations; Responds promptly to customer needs; Solicits customer feedback to improve service; Responds to requests for service and assistance; Meets commitments.
• Oral Communication - Speaks clearly and persuasively in positive or negative situations; Responds well to questions; Demonstrates group presentation skills; Participates in meetings.
• Teamwork - Balances team and individual responsibilities; Exhibits objectivity and openness to others' views; Gives and welcomes feedback; Contributes to building a positive team spirit; Puts success of team above own interests; Able to build morale and group commitments to goals and objectives; Supports everyone's efforts to succeed; Recognizes accomplishments of other team members.
• Written Communication - Writes clearly and informatively; Edits work for spelling and grammar; Varies writing style to meet needs; Presents numerical data effectively; Able to read and interpret written information.
• Delegation - Delegates work assignments. Leadership - Exhibits confidence in self and others; Inspires and motivates others to perform well.
• Managing People - Includes staffing planning, decision-making, facilitating and process improvement. Coaching, teaching, and training with team members. Provides consistent feedback to improve growth and development.
• Quality Management - Looks for ways to improve and promote quality.
• Business Acumen - Understands business implications of decisions.
• Cost Consciousness - Works within approved budget; Develops and implements cost saving measures.
• Ethics - Treats people with respect. Organizational Support - Follows policies and procedures.
• Strategic Thinking - Develops strategies to achieve organizational goals; Analyzes market and competition.
• Adaptability - Adapts to changes in the work environment.
• Attendance/Punctuality - Is consistently at work and on time.
• Dependability - Follows instructions, responds to management direction; Keeps commitments; Commits to long hours of work when necessary to reach goals. Innovation - Displays original thinking and creativity.
• Judgment - Displays willingness to make decisions.
• Planning/Organizing - Prioritizes and plans work activities.
• Professionalism - Treats others with respect and consideration regardless of their status or position.
• Quality - Looks for ways to improve and promote quality.
• Quantity - Completes work in a timely manner.

Qualifications:

To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

Education/Experience:

Bachelor's degree (B. A.) from four-year college or university; or one to two years related experience and/or training; or equivalent combination of education and experience.

Language Ability:

Ability to read and interpret documents such as safety rules, operating and maintenance instructions, and procedure manuals. Individuals must have the ability to write routine reports and correspondence and the ability to speak effectively before groups of customers or associates of the organization.

Math Ability:

Ability to calculate figures and amounts such as discounts, interest, commissions, proportions, percentages, area, circumference, and volume. Ability to apply concepts of basic algebra and geometry.

Reasoning Ability:

Ability to apply common sense understanding to carry out instructions furnished in written, oral, or diagram form. Ability to deal with problems involving several concrete variables in standardized situations.

Computer Skills:

Moderate computer skills required.

Certificates and Licenses:

No certifications needed.

Supervisory Responsibilities:

Manages subordinates and works directly with the product specialists. This position must carry out supervisory responsibilities in accordance with the organization's policies and applicable laws. Responsibilities include interviewing, hiring, and training employees; planning, assigning, and directing work; appraising performance; rewarding and disciplining employees; addressing complaints and resolving problems.

Work Environment:

The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

The noise level in the work environment is usually quiet.

Physical Demands:

The physical demands described here are representative of those that must be met by an associate to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.