Director of Information Technology

DIRECTOR OF INFORMATION TECHNOLOGY

LOCATION: REMOTE (EST TIME ZONE)

SUMMARY:

WE ARE SEEKING AN EXPERIENCED DIRECTOR OF IT WITH A STRONG BACKGROUND IN DATA MANAGEMENT, WORKDAY FINANCIALS, AND CRM SYSTEMS. THIS ROLE REQUIRES BOTH STRATEGIC LEADERSHIP OF SMALL TO MID-SIZED TEAMS AND HANDS-ON TECHNICAL EXPERTISE.

RESPONSIBILITIES:

• OVERSEE THE TRANSITION FROM NETSUITE TO WORKDAY FINANCIALS.
• MANAGE THE MIGRATION FROM NETSUITE TO HUBSPOT.
• ENSURE IT INITIATIVES ALIGN WITH THE ORGANIZATION’S STRATEGIC GOALS.
• CREATE AND IMPLEMENT AN IT STRATEGY FOCUSED ON TELEHEALTH, AI TECHNOLOGY, AND REMOTE WORK.
• ACT AS A STRATEGIC PARTNER TO DRIVE IT INITIATIVES ACROSS DEPARTMENTS.
• ANALYZE METRICS AND PROVIDE ACTIONABLE INSIGHTS TO LEADERSHIP FOR DECISION-MAKING.
• LEAD MULTIPLE CRITICAL IT PROJECTS, ADDRESSING AND OVERCOMING ORGANIZATIONAL CHALLENGES.
• FOSTER A COLLABORATIVE AND INNOVATIVE CULTURE WITHIN THE IT TEAM.
• ENSURE THE INTEGRITY, SECURITY, AND COMPLIANCE OF IT SYSTEMS, INCLUDING DATA CENTERS AND INFRASTRUCTURE.
• MANAGE DATA CENTERS, WAREHOUSING, AND OVERALL IT INFRASTRUCTURE.
• IDENTIFY AND IMPLEMENT OPPORTUNITIES TO IMPROVE IT PROCESSES THROUGH TECHNOLOGY.
• DEVELOP AND MAINTAIN DASHBOARDS AND REPORTS FOR DATA-DRIVEN DECISION-MAKING.
• OVERSEE THE INTEGRATION OF IT SYSTEMS WITH BUSINESS APPLICATIONS.
• MANAGE RELATIONSHIPS WITH THIRD-PARTY VENDORS TO ENSURE QUALITY SERVICE.
• NEGOTIATE CONTRACTS AND SERVICE AGREEMENTS WITH VENDORS.
• ENSURE COMPLIANCE WITH ALL RELEVANT REGULATORY REQUIREMENTS THROUGH ACCURATE AND TIMELY REPORTING.

QUALIFICATIONS:

• EXPERIENCE: 10+ YEARS OF RELEVANT IT EXPERIENCE.
• EDUCATION: DEGREE IN A RELATED FIELD.
• TEAM MANAGEMENT: PROVEN EXPERIENCE LEADING SMALL TO MID-SIZED IT TEAMS IN GROWING ORGANIZATIONS.
• SYSTEM MIGRATION: HANDS-ON EXPERIENCE MANAGING SYSTEM MIGRATIONS.
• CRM EXPERTISE: EXTENSIVE EXPERIENCE WITH CRM TRANSITIONS.
• WORKDAY EXPERTISE: DEEP KNOWLEDGE OF WORKDAY FINANCIALS, WORKDAY EXTEND, AND HCM.
• IT OPERATIONS: STRONG BACKGROUND IN IT OPERATIONS, INCLUDING INFRASTRUCTURE, HARDWARE, SERVERS, AND NETWORKS.
• STRATEGIC LEADERSHIP: ABILITY TO BALANCE STRATEGIC IT LEADERSHIP WITH HANDS-ON OPERATIONAL INVOLVEMENT.
• HEALTHCARE INDUSTRY EXPERIENCE: FAMILIARITY WITH THE HEALTHCARE SECTOR, PARTICULARLY HIPAA TRANSACTIONS.
• GOOGLE PLATFORM PROFICIENCY: EXPERTISE WITH GOOGLE PLATFORMS, INCLUDING GOOGLE WORKSPACE, IDP, IAM, GCP, AND GWS.
• MIDDLEWARE DEVELOPMENT: PROVEN EXPERIENCE IN DEVELOPING AND OPTIMIZING MIDDLEWARE PROCESSES.
• DATA MANAGEMENT: EXPERTISE IN OPTIMIZING DATA MANAGEMENT PLATFORMS.
• CLAIMS PAYMENT SYSTEMS: FAMILIARITY WITH HEALTH PLAN CLAIMS PAYMENT SYSTEMS.
• ANALYTICS TOOLS: EXPERIENCE WITH ANALYTICS TOOLS, PARTICULARLY POWER BI (PREFERRED).
• IT SECURITY: DEEP EXPERTISE IN IT SECURITY.
• ENTERPRISE APPLICATIONS: STRONG KNOWLEDGE OF ENTERPRISE-LEVEL APPLICATIONS.
• EDI SYSTEMS: EXPERTISE IN ELECTRONIC DATA INTERCHANGE (EDI) SYSTEMS.
• SYSTEM INTEGRATION: COMPREHENSIVE UNDERSTANDING OF SYSTEM INTEGRATIONS.
• CROSS-PLATFORM INTERACTIONS: KNOWLEDGE OF INTERACTIONS BETWEEN SCHEDULING PLATFORMS, ATS, BI, HRIS, AND FINANCIAL SYSTEMS.
• ENTERPRISE SYSTEMS: EXTENSIVE EXPERIENCE WITH ENTERPRISE SYSTEMS, INCLUDING DATABASES, STORAGE SYSTEMS, VIRTUALIZATION, AND NETWORK INFRASTRUCTURE.
• SPECIFIC TOOLS: FAMILIARITY WITH TOOLS SUCH AS NETSUITE, ADP WORKFORCE, VIDCRUITER, APPSHEET, AND SMARTSHEET.
• COMMUNICATION: EXCELLENT COMMUNICATION SKILLS FOR EFFECTIVELY INTERFACING WITH DIVERSE STAKEHOLDERS.