Director of Institutional Effectiveness

Position Title: Director of Institutional Effectiveness (Reg FT)

Department: Assessment & Inst Effectivenes

Campus: Office of College Services

Additional Information: This position will remain open until filled. However, in order to ensure consideration for an interview, please submit your completed application, cover letter and resume by no later than August 30, 2024. The College cannot guarantee that application materials received after this date will be considered or reviewed.

Benefits: CCAC offers an exceptional benefits package. Highlights include an excellent health plan with very low out-of-pocket expense network option, generous time off and holiday pay, a 403b retirement plan with up to 10% employer match or other options through the State’s retirement defined benefit pension system, free employee parking, public service (student) loan forgiveness eligible employer, and employer paid benefits including group life insurance, short-term and long-term disability insurance, and flexible spending accounts, certain conditions or restrictions may apply.

Remote Work Option: Fully Remote

Salary Grade: Admin 18 - $81,241

Job Category: Administrators

Employment Type: Regular Full-Time

Job Slot: 6105

Job Open Date: 8/16/2024

Job Close Date: Open until filled

General Summary: Provides assessment data support for the institution. Provides assessment reports and dashboards for decision makers. The Director of Institutional Effectiveness is responsible for the work on standard official data reports for external constituencies such as the National Student Clearinghouse and the PDP as well as on non-standard internal ad-hoc data requests including the grants office. The Director is responsible for ensuring the effective administration of college surveys including the campus climate survey and Noel Levitz surveys, as well as external surveys that inform public about CCAC's institutional profile. Design queries and pivot tables.

Requirements

Master’s degree in research design, measurement, statistics, higher education, social science, policy analysis or related field and a minimum of five years related experience. Able to clean, debug, and analyze complex datasets that link data from a variety of sources and rapidly create ad hoc database queries utilizing modern desktop database tools such as SQL. Proficient in Microsoft Office software. Excellent communication and interpersonal skills. Experience creating PowerBI or Tableau dashboards. Experienced and knowledgeable regarding IPEDS and other mandatory federal reports. Experience building assessment dashboards. Ability to work effectively and collaboratively across disciplinary boundaries with faculty and students. Ability to work in a complex, diverse institution. Knowledge of issues in higher education particularly those affecting community colleges. Knowledge of and adherence to the code of ethics of the Association of Institutional Research. Understanding of ERP applications (Ellucian Colleague Student System) or Banner a plus.

Capable of working independently on complex assignments, collaborating with others, as well as the ability to maintain effective working relationships. Possesses strong time and project management skills. Able to present complex ideas, and analytic findings clearly and effectively, verbally and in writing. Familiarity with how community colleges provide access, respond to community needs, and provide equity is desirable.

Duties

• Facilitate the systematic collection of assessment data within the College.
• Write SQL scripts to extract data from data warehouse.
• Serve as back up for IPEDS Key holder. Design surveys, analyze and summarize results of internal, external, and ad hoc surveys for the College.
• Analyze institutional data to determine trends, support projections, and guide planning and decision-making.
• Assist school in resolving validation errors during data collection and serve on Data Governance team.
• Provide data to support grant applications and reporting.
• Support reporting and accreditation efforts: e.g., ACEN, Middle States, etc.
• Coordinate and prepare Post-secondary Partnership (PDP) data submissions.
• Design and format the annual college fact book and fact sheet.
• Perform other related duties as required or as assigned.
  
  

Clearances: Current criminal record/child abuse clearances will be required if offered the position and in order to be employed at the College. The three clearances are Pennsylvania Child Abuse History Clearance, Pennsylvania State Police Criminal Records Check, and Federal Bureau of Investigations (FBI) Criminal Background Check. The College has provided instructions on how to obtain these clearances and are available here.