KLM Careers

Director of Manufacturing & Production Operations

KLM Careers New York, NY

Brooklyn, NY

Must be a US Citizen or Green Card holder.

The client is seeking a dynamic individual with a unique blend of culinary, manufacturing & logistics, financial acumen, and facilities management skills to fill its Director of Manufacturing & Production Operations role. This position will oversee all culinary production for NYC Health + Hospital 's Culinary Center in Brooklyn, NY. Reporting directly to the Client Executive 2, the successful candidate will work closely with 3 managers and oversee a team of approximately 80 client union employees.

Must have manufacturing experience in order to understand the processes that drive production and focus on monitoring the finances and future capital spend for the enhancement and growth of the culinary center.

This role represents a unique opportunity for a strategic thinker with a passion for food production, facilities management, and client service. The successful candidate will play a pivotal role in shaping the future of food service delivery within the hospital, driving innovation, and ensuring operational excellence.

Must Have Experience: Quality Leadership, Finance, Union Management, Manufacturing (FDA, USDA)

Responsibilities for this role include:

  • Working with Culinary Operations team that manages food production operations for more than 14 facilities within the hospital, ensuring timely and high-quality delivery
  • Collaboration with culinary teams to execute menus developed by our in-house chef, maintaining consistency and quality across all locations
  • Implementing efficient manufacturing processes to scale production while adhering to regulatory standards and quality control measures


Facilities Management:

  • Oversee facilities related to food production, including kitchen facilities, equipment, and storage areas
  • Coordinate maintenance activities to ensure operational efficiency and compliance with safety standards
  • Optimize facility layout and workflow to enhance productivity and streamline operations


Client Interaction and Future Planning:

  • Act as the primary point of contact for client interaction, addressing concerns and proactively identifying opportunities for improvement
  • Collaborate with clients to plan for future projects and expansions without disrupting ongoing production
  • Anticipate client needs and develop strategies to enhance service offerings and meet evolving requirements


Financial Management:

  • Assume significant financial responsibility, ensuring prudent allocation of resources and meticulous budget management
  • Account for every dollar spent, maintaining transparency and accountability in financial transactions
  • Implement cost-saving measures and efficiencies to optimize financial performance


Union Employee Management:

  • Navigate the complexities of working with unionized employees, fostering positive labor relations and ensuring compliance with collective bargaining agreements
  • Address employee concerns and grievances in a fair and equitable manner, promoting a collaborative and respectful work environment


Required Knowledge, Skills, and Abilities: (Hiring Companies ATS Questions):

1. Do have a Bachelors Degree or equivalent experience.

2. Do you have manufacturing experience in order to understand the processes that drive production and focus on monitoring the finances and future capital spend for the enhancement and growth of the culinary center.

3. Do have Experience in Quality Leadership, Finance, Union Management, Manufacturing (FDA, USDA)

4. Do have Experience in large-scale food manufacturing and production, preferably within a healthcare or institutional setting.

5. Do have Experience of menu development and food service operations.

6. Do have Experience in facilities management, including knowledge of kitchen equipment, maintenance protocols, and safety regulations.

7. Do have Exceptional client interaction skills with a track record of building and maintaining strong relationships.

8. Do have Financial acumen with the ability to manage budgets, analyze financial data, and drive cost-saving initiatives.

9. Do have Experience working with unionized labor and navigating labor relations dynamics.

10. Do have Familiarity with the New York market and regulatory environment.

11. Must be a US Citizen or Green Card holder.
  • Seniority level

    Not Applicable
  • Employment type

    Full-time
  • Job function

    Management and Manufacturing
  • Industries

    Human Resources

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