The Panel Director is part of the product team and has end-to-end responsibility for the Spherix Physician Community. This person will oversee all aspects of engagements with the physician community, including Key Opinion Leaders. Responsibilities include panel management, recruitment communications, and leading projects requiring data collection support. This role demands strong organizational and relationship-building skills to drive success in market research and strategic analytics.
Key Responsibilities
Define and execute the physician community strategy, including setting the strategic direction on how to best leverage the physician community and provide additional products, resources and services to the community
Ensure quality proprietary data on a timely basis
Positively impact P+L through cost processes and controls
Manage team of Panel Associates and oversee Field Operations across all Franchises
Manage physician community membership, including building and maintaining relationships with new and existing physicians.
Coordinate recruitment efforts for new physicians in existing and new indications or therapeutic areas.
Support internal teams to ensure timely and accurate execution of research projects
Provide regular and accurate updates on status to ensure completion of surveys is on plan and time
Manage external recruitment partner relationships to ensure research projects are completed on plan and on time
Ensure the proper and timely processing of payment to research participants
Inbound respondent phone and email inquiries and support, as well as any required follow-up
Outbound telephone interview scheduling, follow-up, and survey execution
Manage day-to-day activities required for managing physician community member information and data in physician community management platform
Work closely with internal franchise leaders to identify KOL’s and support the franchise leaders in developing these relationships
Monitor and track physician community member participation ratings to ensure the physician community is engaged and has a positive experience
Coordinate with cross-functional teams to identify workflow challenges.
Actively track project performance from launch to close and provide reporting on final project costs and outcome statistics
Exposure to and proven capabilities in data analytics
Excellent time management skills and the ability to prioritize work
Attention to detail and problem-solving skills
Excellent written and verbal communication skills
Strong organizational skills with the ability to multi-task
Demonstrated professionalism in a customer facing role is preferred
Survey and panel management platform experience required
Market research or project management experience required
What You Bring
You are a hardworking, self-starter that is comfortable working independently and without routine management supervision
Ability to prioritize and delegate responsibilities as needed
Commitment to always putting the customer first and develop innovative solutions for customers’ problems and concerns
You enjoy making progress towards your goals and possess an instinctively entrepreneurial business acumen
You embrace change and innovation
You are deadline driven
You value integrity
Good communication skills and ability to work directly with senior leadership
Outstanding attention to detail
You seek a working environment populated by dynamic professionals with a team-oriented approach to building a best-in-class insights business
Other Relevant Information:
Compensation package includes competitive salary and benefits (health, dental, vision 401K), commensurate with experience, short-term disability, as well as an annual performance-based bonus for meeting performance objectives
About Spherix
At Spherix, we are a hyper-focused market intelligence firm that leverages our proprietary network of Health Care Practitioners (HCPs) (“Physician Community”) to provide actionable insights to our clients so that they can make better decisions. We specialize in select dermatology, gastroenterology, nephrology, neurology, ophthalmology, and rheumatology markets.
Our leadership team has extensive client-side experience in biopharmaceutical brand management and strategic marketing, coupled with a passion for the specialty markets that they cover. Our therapy teams intimately understand each therapeutic market and effectively partner with our clients. In addition, Spherix Global Insight’s proprietary Physician Community allows us to not only rapidly turnaround research, but it also ensures a high-quality respondent base that is engaged in the research process.
Spherix Global Insights has a passionate team of professionals that is driven by helping customers turn information into insights. Our proprietary approach and our passionate team have allowed the company to grow rapidly over the past five years.
Recognized by the Philadelphia Business Journal as one of the fastest growing businesses in Philadelphia- Award: Soaring 76 – 2019, 2020, 2021, 2022, 2023
Recognized by the Entrepreneurs’ Forum as one of the fastest growing privately held business in the region- Award: Philadelphia 100- 2019, 2020, 2021, 2022
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Seniority level
Mid-Senior level
Employment type
Full-time
Job function
Health Care Provider
Industries
Internet Publishing
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