Director of Property Management

Job Title: Director of Property Management

Employment Type: Full-Time, Exempt

Location: Various locations (Travel Required)

Corporate Office: Stoughton, WI

Reports to: CEO

About Us:

At Spaulding Group, we are at the forefront of revolutionizing property management. We're on the lookout for an exceptional Director of Property Management to join our pioneering team. With our unwavering commitment to innovation, growth, fostering a positive work environment, and delivering unparalleled customer service, Spaulding Group is the perfect place for you to elevate your career and make a significant impact in the industry.

Summary:

Are you a visionary property management expert with a drive to maximize property revenue, enhance asset value, and optimize organizational effectiveness? Are you adept at leading and developing teams to foster a culture of excellence and collaboration? Here's your opportunity to be a driving force behind our continued success! As the Director of Property Management at Spaulding Group, you will oversee our entire property portfolio, drive operational efficiency, and play a pivotal role in achieving our strategic objectives.

Responsibilities and Expectations:

Revenue Generation:

• Lead the development and execution of comprehensive property management strategies aligned with organizational goals, focusing on revenue generation and cost control.
• Drive initiatives to maximize property revenue, enhance asset value, and optimize overall financial performance.
• Collaborate with finance and accounting teams to analyze financial data, identify trends, and develop actionable insights to drive business performance and mitigate risks.
  
  

Budget Management:

• Oversee budget development, management, and adherence across all properties, optimizing resource allocation and expense management to maximize profitability.
• Execute thorough budget variance analysis to identify discrepancies, understand root causes, and implement corrective actions to maintain financial health.
  
  

Leadership and Talent Development:

• Provide inspirational leadership and mentorship to a diverse team of property management professionals, fostering a culture of accountability, collaboration, and continuous learning.
• Promote employee engagement, career development, and succession planning initiatives to cultivate a high-performance workforce and drive organizational growth.
• Recruit, onboard, and train property management talent, ensuring alignment with organizational values, goals, and performance expectations.
  
  

Operational Efficiency and Deadline Management:

• Ensure that on-site staff manage their time effectively to meet deadlines outlined in the Operations Calendar.
• Implement standardized policies, procedures, and best practices to ensure consistency, compliance, and operational excellence across the property portfolio.
• Leverage technology solutions and data analytics tools to optimize property management processes, streamline workflows, and enhance service delivery.
  
  

Attention to Detail and Critical Thinking:

• Exhibit a high level of attention to detail to ensure the accuracy and quality of property management operations.
• Apply critical thinking skills to assess situations, identify issues, evaluate alternatives, and implement effective solutions.
• Ensure timely and accurate reporting on property performance, financial metrics, and operational KPIs to support informed decision-making and strategic planning.
  
  

Market Leadership and Vendor Management:

• Stay informed of market trends, competitive dynamics, and regulatory changes impacting the property management industry, driving proactive adjustments to strategies and tactics.
• Lead market research efforts, conduct benchmarking analyses, and leverage market insights to inform pricing strategies, marketing initiatives, and asset positioning.
• Establish and maintain strategic partnerships with vendors, contractors, and service providers to ensure quality service delivery, competitive pricing, and adherence to contractual obligations.
  
  

Property Management Software Expertise:

• Utilize property management software to enhance operational efficiency and streamline processes.
• Experience with RealPage software is preferred, ensuring seamless integration and utilization across the property portfolio.
  
  

Qualifications:

To excel in this role, you'll need:

• A Strategic Mindset: Demonstrated leadership and strategic planning skills to drive organizational growth and performance.
• Proven Leadership: Track record of effectively leading and developing high-performing teams in a dynamic, fast-paced environment.
• Financial Acumen: Strong analytical skills, financial literacy, and budget management expertise to drive revenue growth and profitability.
• Excellent Communication: Exceptional verbal and written communication skills, with the ability to articulate complex concepts and influence stakeholders at all levels.
• Critical Thinking: Analytical problem-solving skills, with the ability to identify issues, evaluate alternatives, and implement effective solutions.
• Adaptability: Agility and flexibility to navigate change, complexity, and ambiguity in a rapidly evolving business environment.
• Customer Focus: Commitment to delivering exceptional customer service, fostering positive relationships, and exceeding client expectations.
• Property Management Software Expertise: Proficiency in using property management software, with RealPage software experience preferred.
  
  

Education & Experience:

• Education: A bachelor's degree in business administration, real estate, finance, or a related field is required. A master's degree or professional certification (e.g., MBA, CPM, RPA, CAPS, CAM) is preferred but not mandatory. NAA Designation preferred.
• Experience: A minimum of 5 years of progressive experience in property management, including at least 3 years in a leadership or supervisory role overseeing multiple properties or a large portfolio. Demonstrated success in driving revenue growth, optimizing operational efficiency, and delivering superior financial performance in a property management or real estate investment environment.
  
  

Physical Demands:

• Ability to work extended hours and travel as needed to fulfill job responsibilities and meet business demands.
  
  

Travel Requirements:

• Up to 50% travel within the assigned region or market area, with occasional travel outside the region for meetings, training, or corporate events.
  
  

If you're ready to elevate your property management career to new heights and make a lasting impact in a dynamic and innovative organization, we invite you to apply for the Director of Property Management position at Spaulding Group today! Join us in shaping the future of property management and driving sustainable growth and success for our clients and stakeholders.