Director, Print Production

RAPP Detroit is looking for a Director, Print Production to join our award-winning Program Management team.

Who We Are

We are RAPP – world leaders in activating growth with precision and empathy at scale.

As a global, next-generation precision marketing agency we leverage data, creativity, technology, and empathy to foster client growth. We champion individuality in the marketing solutions we create, and in our workplace. We fight for solutions that adapt to the individual’s needs, beliefs, behaviors, and aspirations.

We foster an inclusive workplace that values diversity and emphasizes personal well-being.

How We Do It

At RAPP, our fearless superconnectors help to create value from personal brand experiences by focusing on three key areas: connected data, connected content and connected decisioning.

Our data analysts identify who that person is, our strategists understand what they want, and our award-winning technologists and creatives know how to deliver it – ensuring we’re able to activate authentic customer connections for our clients.

Part of Omnicom’s Precision Marketing Group, RAPP is comprised of 2,000+ creatives, technologists, strategists, and data and marketing scientists across 15+ global markets.

Your Role

The Director oversees the production and distribution of the assigned marketing material while driving efficiencies across the division. Asset management, workflow optimization and partner engagement are core tenets of the role. As such, the role touches all aspects of the process from creative to production to fulfillment.

The ideal candidate is a self-starter with clearly demonstrated production management skills. This person oversees all aspects of print and digital finishing, adaptive and production. They will be responsible for servicing the key art needs of all other departments. Responsible for not just print production, this role is relied upon to manage client marketing's needs requests. Additionally, they will be responsible for working with the legal and asset management teams to ensure continuity and accuracy.

Your Responsibilities

• Coordinates, schedules, facilitates and monitors printing and production services
• Reviews print requests; organizes and implements a production work schedule for processing requests
• Maintains job log for assigned projects
• Creates and implements an accountability system for each phase of the production schedule to insure the timely completion and availability of projects
• Provides direction and support during schedule interruptions to accommodate emergency requests
• Inspects and verifies completed projects meet quality standards
• Coordinates production activity between multi-disciplinary groups during job development.
• Maintains ownership of all projects in their group, including the supervision of their subordinates.
• Writes detailed lettershop instructions
• Supplies specification for vendors’ estimates
• Issues all paper work, including POs, in a timely manner
• Reconciles all jobs with team after completion of campaign
• Ability to guide members of the team during creative development to meet the budgetary requirements of the client
• Approves RFP plans written
• Checks all vendor invoices against both POs and estimates before signing off. Signs off bills on a timely basis
• Proactively identifies and helps resolve problems when issues arise
• Understands and stays up-to-date on latest technologies and takes a proactive approach to new formats, materials, etc
• Accepts and proactively supports new challenges and quality improvement efforts
• Adheres to and promotes correct departmental procedures to team members
• Able to handle multiple accounts or more complex accounts.
• Flexible with hours and able to travel.
  
  

Success Criteria

• Execution excellence
• Clear & articulate team communication & relationship building
• Demonstrates an informed and thoughtful POV
• Proactively tracks trends in business and market place relevant to Client business
  
  

Required Skills

• 5-7+ years prior work experience leading Print Production efforts in Advertising or Marketing
• Agency experience a plus
• Highly developed interpersonal, team building and relationship management skills
• Detailed
• Ability to analyze and resolve problems quickly and effectively with little supervision
• Proven Supervisory/Management skills
• Ability to thrive in a fast-paced work environment while following department protocol.
• Some supervisory/management skills
• Strong knowledge of various print processes, lettershop, postal, personalization and prepress
• Technology savvy
• Knowledge of current electronic and traditional studios
• Have complete knowledge of all aspects for postal requirements
• Working knowledge of prepress operations
• Bachelor degree required
  
  

Our Hybrid Work Model

RAPP's current hybrid model is designed to enable in-person connections and collaboration that is core to our culture, while also supporting flexibility for all employees. As such, we have the option to work from home two days per week, if we'd like.

RAPP provides a competitive salary and comprehensive benefits plan. Benefits for this role include health/vision/dental insurance, 401(k), stock options, Healthcare & Dependent Flexible Spending Accounts, vacation, sick, and personal days and positive activism days, paid parental leave and disability benefits. For more information regarding Omnicom benefits, please visit www.omnicombenefits.com. A reasonable estimate of the salary for this role, at the time of posting, is $110,000 - $130,000. This range is specific to Detroit and multiple factors are considered in making compensation decisions including, but not limited to: skill set, experience and training, certifications; etc. This is an exempt position. If your requirements fall outside of this range, you are still welcome to apply.

“As an EEO/Affirmative Action Employer all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, veteran status.”

NOTE: This job description is not intended to be all-inclusive. Employee may perform other related duties as negotiated to meet the ongoing needs of the organization.