The eDiscovery Director of Project Management is responsible for managing several direct reports, in addition managing client relationships with professional excellence, delivering white glove service that is consultative and proactive. The role requires experience with managing a team of eDiscovery professional project managers, experience with managing eDiscovery projects from inception through fruition as well. The role includes developing, maintaining and growing client relationships, coordinating and running client meetings, overseeing eDiscovery and related services, and identifying growth opportunities with Repario clients.
This experienced leader is client-facing and responsible for the oversight, mentoring and professional growth of team members. Coordinating with internal and external stakeholders at law firms, corporate legal departments and other eDiscovery vendors to ensure high-quality and timely outcomes for Repario’s law firm and corporate clients. This experienced leader leverages process and technology expertise to design and deploy the most appropriate solution for a given client, project, and team, while providing excellent customer service and reporting.
Role And Responsibilities
Management of a team of Project Managers that provide end-to-end oversight of eDiscovery projects of all sizes and complexities, ensuring excellence of quality and timeliness of deliverables.
Advise clients on eDiscovery strategies from identification and collection through production, including culling and filtering, processing, and document review.
Primary client escalation point-of-contact for project-related queries, custom solutions and workflow consultation; general subject matter expert capable of deploying point SMEs as required.
Lead high level client communication meetings and service initiatives; offer suggestions, solutions and recommendations.
Responsible for creating, maintaining and communicating client initiatives and budgets.
Responsible for client-level reporting on metrics and deliverables.
Coordinates across internal delivery verticals to ensure appropriate services are deployed against client needs.
Lead the invoice process for team members and assigned clients-projects, including review and correction of client invoices.
Requirements
BA/BS or equivalent experience.
10+ years of eDiscovery Project Management and/or eDiscovery management experience with a services vendor or major law firm
Expert-level knowledge of standard eDiscovery platforms including Relativity, Brainspace, etc.
Experience with analytics capabilities of various eDiscovery tools, and knowledge of associated best practice workflows
Strong ability to manage multiple concurrent priorities and deadlines effectively
A proactive problem-solver with the experience to identify and remediate issues early
Exemplary verbal and written communication skills; capable of providing effective client-facing status updates and managing clients through difficult decisions
Relationship builder, with a long-term approach to managing team members and client-relationships
Excellent interpersonal and coaching skills, with the ability to manage sideways in a matrixed environment
Self-starter with superior work ethic and professionalism
Preferred Requirements
MA in a relevant field a strong plus
Relativity Certified Administration (RCA) certification preferred; additional relevant certifications a strong plus
Physical Requirements
Prolonged periods of sitting at a desk and working on a computer.
Benefits & Work Conditions: Repario offers an extensive array of benefits that help our employees improve their quality of life. The following benefits create added value to the work experience and make us a premier employer:
100% Telecommute positions
Health, Dental and Vision Insurance
401K with Matching
Paid Family Leave
Flexible Time Off (FTO)
Note: Selected candidate will be required to complete a pre-employment background check
About The Business
Repario is an international, end-to-end eDiscovery service provider founded in 2023. Established via the merger of five established eDiscovery companies, each bringing their own expertise and specialty areas to our consolidated practice, Repario offers a comprehensive suite of services unmatched elsewhere in the industry. We provide expert digital forensics, incident response, and eDiscovery solutions focused primarily on the legal sector. We are a growing, entrepreneurial company seeking top-tier talent to help us provide exceptional value to our existing clients, while assisting in growing our market share and geographic footprint. We prioritize accuracy, security and timely delivery and are dedicated to providing our clients with the highest level of service and support.
Salary Description
$130,000 - $170,000 per year
Seniority level
Director
Employment type
Full-time
Job function
Project Management and Information Technology
Industries
Law Practice
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