Dispensary Technician

Brief Description

Why D&B Wellness, LLC?

D&B Wellness, LCC is a subsidiary of Acreage Holdings, Inc., a leading vertically integrated, multi-state operator in the United States cannabis industry. Acreage dug its roots in the cannabis industry back in 2011 and has successfully grown its footprint across several states ever since! Acreage also continues to expand its brands such as The Botanist, Superflux, and Prime in current and new markets.

As industry leaders today, we have a responsibility to create a sustainable, diverse, equitable and inclusive industry for present and future generations. We stand strong behind our mission, which is to combine operational excellence with a burning passion, by cultivating, producing, and dispensing the highest quality cannabis products and brand experienced. By making quality cannabis accessible, we hope to inspire everyone to embrace cannabis as a force for good in the world.

Who you’ll work for D&B Wellness, LLC:

Our Culture:

Here at D&B Wellness we believe in people first. We value our people and encourage continuous opportunities to learn, develop, and grow. We pride ourselves in innovation and passion for the cannabis industry.

We are always looking for motivated people who share our vision to join our team. Think you have what it takes? Then come grow with us!

About the Role (Dispensary Technician):

Acreage Holdings is committed to improving the quality of healthcare for patients using natural, plant-based medicine while maintaining compliance with state regulations. As a Dispensary Technician, you could provide a standard of excellence in guiding patients to improve their quality of life while helping relieve their symptoms.

Requirements

How you’ll make a difference (required duties and responsibilities):

• Provide excellent customer service to all patients and communicate in a positive and friendly manner
• Accurately process all point-of-sale transactions and verify order accuracy with patients
• Resolve patient inquiries with professionalism while diffusing stressful situations. Partner with a member of management for assistance as needed to ensure excellent customer service
• Perform end of day closing procedures in POS system & investigate any variances at end of shift. Report any variances to closing manager to ensure effective communication & resolution
• Comply with standard operating procedures and State regulations as well as adhering to patient confidentiality (HIPPA) laws and Company policies and procedures?
• Maintain a clean & organized working environment and assist team in sanitizing work area and tools (phone, keyboard etc.)
• Other duties as assigned
  
  

Skills to be Successful (minimum qualifications):

• Active Certified Pharmacy Technician license, in good standing, from the State of Connecticut
• Proficient verbal and written communication skills, including ability to effectively communicate with customers and colleagues
• Dependable team player with great work ethic and ability to work 2-3 Saturdays per month
• Experience in a fast-paced customer service role preferred
• Medical Marijuana knowledge a plus
• Proficient in Microsoft Word, Excel, PowerPoint and Outlook
• Ability to learn, navigate and accurately utilize the company’s Point of Sale & Patient data management software systems
  
  

Summary

Perks & Benefits:

• Full suite of medical, dental, and vision insurance
• Paid parental leave.
• 401 (k)
• Paid Time Off
• Short Term and Long-Term Disability
• Employee Assistance Program
• Employee life insurance and supplemental life
• Spouse and child life and ADD&D
• Pet insurance
• FSA and HSA available.
• Based on eligibility.
  
  

 

Work Environment and Physical Demands:

The work environment characteristics and physical demands described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodation may be requested to enable individuals with disabilities to perform the essential functions. 

• Must be able to work quickly but efficiently, while maintaining the integrity of the product.
• Light to moderate lifting of up to 50 lbs; heavier weights with assistance.
• Must be able to stand for prolonged periods of time.
• Repetitive motions and understanding of lab equipment.
• Must wear company-provided lab coats, hair/beard nets, gloves, surgical masks, and safety glasses/ goggles/ splash shield, while working in the lab.
• Must adhere to facility general hygiene requirements.
• Capacity to stay focused on the task at hand.
  
  

DISCLAIMER: This job description is designed to indicate the general nature and level of work performed by employees within this classification. It is not designed to confirm or be interpreted as a comprehensive summary of all duties, responsibilities and qualifications required of employees assigned to this job. 

Code of Conduct:

All employees are expected to represent values and maintain the standards contained in the Code of Conduct.  

D&B Wellness, LLC is an Equal Opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, age, sexual orientation, disability, or protected Veteran status. We appreciate your interest in D&B Wellness. If you need assistance with completing an online application due to a disability, please send a request to HRTeam@acreageholdings.com. Please be sure to include “Accommodation Request” in the subject line.