Ally Waste Services is a premium provider of valet trash services to apartment complexes throughout the United States.
Job Description
District Managers are responsible for managing the total service delivery for up to 20 apartment communities and providing direction and oversight for 15-25 Service Valets within the assigned district. District Managers ensure client satisfaction through ongoing client engagement and oversight of a part-time workforce responsible for service delivery on assigned properties.
Responsibilities/Duties
Daily Operations
Responsible for managing the total service delivery for up to 20 apartment communities and providing direction and oversight for approximately 15-25 part-time Service Valets within the assigned district
Responsible for recruiting, hiring and on-boarding Service Valets
Provide on-call support to service valets and communities in the morning, tentatively around 8:30am-12:30pm and in the evening from approximately 7pm-11pm, depending on needs
Responsible for ensuring daily/nightly completion of resident door step trash/recycle pick-up for assigned properties
Inspect properties regularly for resident and Service Valet compliance
Customer Retention
Makes informed decisions with consideration of customer/associate impact. Takes initiative and applies critical thinking skills to forecast/solve problems and drive results. Ensures maximum quality of service
Create and maintain cooperative working relationships and frequent communication with property staff through daily site visits and immediate response to questions and concerns
Organizational Activities
Comply with, promote and train on all safety policies and procedures. Report all safety incidents in a thorough and timely manner
Ensure daily delivery of Valet Reports to designated property staff members
Keep timely/accurate customer, associate and operational records
Discusses associate's development needs and subsequently facilitates appropriate support, coaching and/or training opportunities
Service/Support
New community launches, including container distributions
Driving to inventory warehouse when needed for supplies (Personal Protective Equipment, Containers, Brochures, etc.)
Drive to properties within assigned district/region up to 50% of the work day
We offer a work truck, benefits, and competitive pay with the ability to grow quickly! Salary varies based on experience, and amount of properties you successfully manage.
I look forward to hearing from you and having you on the team!
Salary: $40 - $50 per year
Job Posted by ApplicantPro
Seniority level
Mid-Senior level
Employment type
Full-time
Job function
Sales and Business Development
Industries
Environmental Services
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