Confidential

District Manager

Confidential Boston, MA
No longer accepting applications

The District Manager is responsible for leading and managing the overall operations of multiple stores within a designated district. This role includes driving sales performance, ensuring operational excellence, and fostering a high-performing team environment to achieve company goals and standards.



Key Responsibilities:

Operational Oversight:

  • Monitor and evaluate the performance of each store within the district to ensure adherence to company policies and procedures.
  • Implement and enforce operational standards, including inventory management, visual merchandising, and store cleanliness.
  • Analyze sales data and key performance indicators to identify trends, opportunities, and areas for improvement.

Team Leadership:

  • Recruit, train, and develop store managers and staff to build a strong and capable team.
  • Conduct regular performance reviews and provide constructive feedback to store managers.
  • Foster a positive and motivating work environment to enhance employee engagement and retention.

Sales and Customer Service:

  • Drive sales growth and profitability by setting targets, developing action plans, and monitoring progress.
  • Ensure exceptional customer service standards are maintained across all stores.
  • Address and resolve customer complaints or issues in a timely and effective manner.

Financial Management:

  • Oversee budgetary and financial aspects of the district, including expense control, payroll management, and profitability analysis.
  • Review and approve store-level financial reports and ensure adherence to financial policies.

Strategic Planning:

  • Develop and implement strategies to achieve district goals and objectives.
  • Collaborate with the Regional Manager to plan and execute marketing and promotional activities.

Compliance and Safety:

  • Ensure all stores comply with company policies, legal requirements, and health and safety regulations.
  • Conduct regular audits and inspections to maintain operational integrity and mitigate risks.

Reporting and Communication:

  • Prepare and present regular reports on district performance, sales, and operational issues to senior management.
  • Act as a liaison between corporate headquarters and store locations, ensuring clear communication and alignment of goals.

Qualifications:

  • Education: Bachelor’s degree in Business Administration, Management, or a related field.
  • Experience: Minimum of 5 years of retail management experience, with at least 2 years in a multi-unit management role.
  • Skills:
  • Strong leadership and team management abilities.
  • Excellent analytical and problem-solving skills.
  • Proficiency in financial management and budget control.
  • Exceptional communication and interpersonal skills.
  • Ability to work under pressure and manage multiple priorities.
  • Other: Willingness to travel within the district and flexibility to work evenings and weekends as needed.

Working Conditions:

  • Frequent travel between store locations within the district.
  • Flexibility to work non-traditional hours as required by business needs.
  • Ability to lift and move objects up to 25 pounds

  • Seniority level

    Director
  • Employment type

    Full-time
  • Job function

    Sales
  • Industries

    Retail Apparel and Fashion and Retail

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