The DMV Specialist will be responsible for the daily processing of vehicle titles. Through a thorough understanding of corresponding state and local title processing regulations and Copart policies, the DMV Specialist will answer questions; provide support and facilitate the Copart experience through offering solutions to meet customer's needs. In addition, the DMV Specialist will maintain file documentation, update customers on the file status, and maintain accurate records of vehicle titling within company guidelines. The DMV Specialist will be the face of the company through face to face and vocal interactions with all levels of customers which range from the general public to high-level managers of organizations.
OFFERING FULL TIME -- FLEXIBLE SCHEDULE -- NON-LOCAL APPLICANTS (REMOTE OPTION TO QUALIFIED APPLICANTS)
Efficiently and accurately identify/analyze vehicle title/ownership documents within company guidelines.
Process vehicle titles in accordance with state guidelines
Provide excellent customer service to all internal and external customers.
Research missing and/or incorrect title paperwork and determine proper resolve in a timely manner.
Communicate with customers via email or verbally to handle title issues daily.
Build a relationship and develop a professional rapport with DMV and sellers.