Energy Efficiency Program Support Manager- C&I (Energy Efficiency required)

Job Summary

This role is a first level leader, as a working supervisor, that can oversee up to 5 associates in the lower nomenclatures performing a broad ranges of program implementation duties

 Oversee the performance of vendor(s), both office and field, that have been contracted to deliver

program services

 Manage employee performance

 Ensure vendor and employee compliance with safety protocols and practices

 Lead and participate in cross-functional teams, including other RES members, Customer Care,

Contracting, Procurement, Legal, Marketing, IT etc, as required to deliver program services

 Enhance program delivery/customer experience and resolve business/customer issues

 Develop and maintain the processes for implementing energy efficiency projects and programs in accordance with requirements for BPU approved programs

 Provide oversight for business controls, process improvement and compliance

 Ensure accurate invoice processing

 Identify and implement process improvements and automate where possible

 Monitor program Key Performance Indicators to ensure program delivery meets business plan

expectations

 Prepare and present program and project status reports to senior management

 Assist with special projects as necessary

 This leader must foster an inclusive work environment and respect all aspects of diversity. Must

demonstrate and value differences in others' strengths, perspectives, approaches, and personal choices

 During storm restoration efforts, may be required to perform functions outside of routine duties

and on a schedule that may be different from normal operations

Job Specific Qualifications

Required

• B.S. Degree in Management, Engineering, Business, Finance or other relevant field or equivalent work experience plus 7 years of experience in the space of energy efficiency programs, construction, or related fields. In lieu of a degree, 11 years of experience in the space of energy efficiency programs, construction, or related field.
• Experience managing vendor performance, and leading cross-functional teams; Energy Efficiency or Electric Vehicle program experience
• Management/leadership experience working with cross-functional teams
• Valid US driver's license

Desired:

• Certified Energy Manager (CEM) certification
• MBA or Advanced Degree