Engagement Producer, CNBC Councils (PEP)

Company Description

We create world-class content, which we distribute across our portfolio of film, television, and streaming, and bring to life through our theme parks and consumer experiences. We own and operate leading entertainment and news brands, including NBC, NBC News, MSNBC, CNBC, NBC Sports, Telemundo, NBC Local Stations, Bravo, USA Network, and Peacock, our premium ad-supported streaming service. We produce and distribute premier filmed entertainment and programming through Universal Filmed Entertainment Group and Universal Studio Group, and have world-renowned theme parks and attractions through Universal Destinations & Experiences. NBCUniversal is a subsidiary of Comcast Corporation.

Here you can be your authentic self. As a company uniquely positioned to educate, entertain and empower through our platforms, Comcast NBCUniversal stands for including everyone. Our Diversity, Equity and Inclusion initiatives, coupled with our Corporate Social Responsibility work, is informed by our employees, audiences, park guests and the communities in which we live. We strive to foster a diverse, equitable and inclusive culture where our employees feel supported, embraced and heard. Together, we’ll continue to create and deliver content that reflects the current and ever-changing face of the world.

Job Description

CNBC’s fast-growing executive memberships business, CNBC Councils, is seeking an Engagement Producer with a content-focused, customer-first mindset to drive and execute projects focused on member experience and retention. CNBC Councils convenes and super-serves leading C-level HR, DEI, Technology, Finance and Chief executives with in-depth industry insights, thought leadership opportunities, and peer-to-peer networking. The Engagement Producer, under guidance of the Senior Engagement Manager and in collaboration with other members of the Membership & Editorial teams, will develop and implement tactics that create vibrant content-driven communities with high member retention.

PLEASE NOTE: This is a short term position with an estimated duration of 6 months, unless otherwise amended or terminated as deliverables within this project are completed. 

What You'll Do

Community Management and Content Development

• Update and design communications programs that grow and expand council offerings to C-level executive members, including messaging and content marketing materials.
• Partner with editorial team to develop a content calendar and produce event recaps and other resources to keep members engaged, address member needs, and support referral marketing; channels may include social media, newsletters, and more.
• Maintain and execute social media plans that foster a high-touch community and network in between live programs through private community groups
• Enhance newsletter experience to ensure members receive the best content and benefits for their membership
• Work with editorial team to develop a process for reviewing and editing and fielding inbound inquiries for CNBC content
  
  

Member Experience & Retention

• Create and track goals and KPIs for member retention, including surveys, event attendance and engagement
• Craft recommended tactics for audience development for member events and develop a regular cadence of communication with members and member stakeholders that ensures they are taking full advantage of their membership experience
• Perform website and asset maintenance checks that ensure members and prospective members receive accurate content updates on council benefits and more
• Collaborate with graphics team to create both council marketing and event production materials
• Act as point of contact with members, external agencies and partners, facilitating communication and providing strategic/creative feedback while managing approvals.
  
  

What We’ll Offer

PEP Regular 

• Works more than 1,000 hours per measurement period: 
• Eligible for 401K after 1,000 hours worked in 12 consecutive months 
• Eligible for Health and Welfare benefits on 1st day of employment 
• Eligible to participate in Employee Stock Purchase Program after 90 days of employment 
  
  

At CNBC Headquarters in Englewood Cliffs, NJ, you’ll have access to great perks and amenities: 

• Sweat it out -- Free onsite fitness center with state-of-the-art equipment, basketball court and running course, plus daily group classes 
• Eat up -- Gourmet cafeteria with daily specials plus soup and salad bars 
• Unwind -- Massage therapy, ping pong tables, foosball 
• Extras -- Dry cleaning, shoe shining and sneak peeks  
  
  

Don’t have a car? No problem! We offer free shuttle transportation to and from multiple locations in Manhattan, Brooklyn, Hoboken and Jersey City 

When you join the NBCUniversal family, you’ll get…

We’re a global company that values our employee’s individual experiences and wellbeing. We know that we’re smarter, more dynamic and better together. That’s why we offer benefits and perks to meet your unique needs. Read more about them on our careers site here. We invite you to seek the excitement, the challenges and the opportunities that make working here so rewarding.

Qualifications

What you'll bring:

• Excellent verbal and writing skills and ability to collaborate with key cross-functional partners in editorial, news, sales, marketing, and events teams
• Ability to operate in a high-pressure environment managing multiple deadlines and projects
• Experience in using data to make content-driven decisions a plus
• Address member issues with speed and efficiency
• Proven experience of building effective relationships, leading and managing change and collaboration across departments to achieve financial targets and joint goals
• Experience leading different senior stakeholders and getting support through negotiation and influencing, demonstrating resilience, tenacity and diplomacy
• Open communicator who shows curiosity for finding solutions in a nuanced world
  
  

Additional Information

NBCUniversal's policy is to provide equal employment opportunities to all applicants

and employees without regard to race, color, religion, creed, gender, gender identity

or expression, age, national origin or ancestry, citizenship, disability, sexual

orientation, marital status, pregnancy, veteran status, membership in the uniformed

services, genetic information, or any other basis protected by applicable law.

If you are a qualified individual with a disability or a disabled veteran, you have the

right to request a reasonable accommodation if you are unable or limited in your

ability to use or access nbcunicareers.com as a result of your disability. You can

request reasonable accommodations by emailing AccessibilitySupport@nbcuni.com.