CSU Global is seeking Enrollment Counselors who are responsible for advising new students and returning students ( on admissions and degree completion requirements, enrollment processes, and supporting students throughout the enrollment cycle from point of inquiry to course registration. Enrollment Counselors provide information and support to prospective undergraduate, graduate and certificate students. Enrollment Counselors help potential students determine if CSU Global is a university that will support attainment of their educational and professional goals. The culture at CSU Global supports high achievement and celebrating success within a high energy, fast paced environment.
OUR MISSION & VALUES
Colorado State University Global is committed to advancing student academic and professional success in a global society, by providing access to dynamic education characterized by excellence, innovative delivery technologies, industry relevance, and strong stakeholder engagement. We continue to thrive and drive our mission forward because we are
Growth-Minded - We continually learn, seek opportunities for growth, and believe we can do better with effort and persistence.
Dedicated - We provide exceptional service and support to our stakeholders to drive the mission of the university.
Tenacious We are accountable for getting the job done right, acting thoughtfully and taking responsibility for our commitments and actions, and we thrive on achieving results.
Agile - We are flexible in our thinking, focus on solutions, innovative problem-solving, and overcoming obstacles.
Engaged - We collaborate, communicate, and motivate one another to achieve excellence.
Champions of Integrity - We act ethically, honestly, and respectfully to be trustworthy and reliable towards all stakeholders.
Essential Duties & Responsibilities
Enroll new students into University programs
Retain newly enrolled students from the point of registration through the term start
Conduct regular phone, email and text outreach to prospective students in accordance with daily outreach and contact time expectations set by department leadership
Meet Pipeline Management expectations as determined by department leadership
Operate in compliance with all university, state, and federal policies and processes to ensure a superior student experience focused on providing accurate and effective information to support their decision making
Document all activities and communications related to student interactions
Bachelor's degree from a regionally accredited college/university
Two years of experience in higher education enrollment or closely related industry/sales role
Travel Requirements
None. This position is fully remote.
PHYSICAL DEMANDS
While performing the duties of this job, the employee is frequently required to stand, walk, use hands to touch, handle or feel, and talk or hear.
The employee is occasionally required to sit, reach with hands and arms.
Ability to spend long durations of the workday in front of a computer monitor.
Specific vision abilities required by this job include close vision and ability to adjust focus.
The employee must occasionally lift and/or move up to 15 pounds.
Total Compensation
CSU Global offers employer contributions to medical, dental, group life, AD&D coverage, Wellness benefit and training & development opportunities. Additional employee-paid benefits are available for vision, FSA/HSA, voluntary life, and voluntary AD&D coverage, critical illness and accident insurance. CSU Global also offers a 401a retirement account with a generous employer match, 100% tuition assistance for CSU Global programs (Bachelor’s and Master’s degrees), paid sick time, paid vacation time, and 10 holidays per year. CSU Global employees are state employees and have access to the Colorado State Employee Assistance Program (C-SEAP) resources. Discounted pet insurance is also available.
The Enrollment Department also has many opportunities for promotions and other growth opportunities.
Salary $48,000 - $53,000 annually (Commensurate with experience.)
Additional Information
Colorado State University System is an equal opportunity/affirmative action employer and complies with all Federal and Colorado State laws, regulations, and executive orders regarding affirmative action requirements. In order to assist Colorado State University System in meeting its affirmative action responsibilities, ethnic minorities, women, and other protected class members are encouraged to apply and to also identify themselves.
Deadline to apply Friday, July 5, 2024 at 5 pm MDT
Seniority level
Entry level
Employment type
Full-time
Job function
Education and Training
Industries
Higher Education
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