Entry Level Desktop Support Technician

Dice is the leading career destination for tech experts at every stage of their careers. Our client, TEKsystems c/o Allegis Group, is seeking the following. Apply via Dice today!

Description:

This is an entry-level position with the Desktop Support team. You will focus on providing real-time support for technology problems and fulfillment services (move, add, or change requests) for our internal customers. We are looking for an enthusiastic candidate who enjoys a fast paced environment, has great customer service skills and a "can-do" spirit.

Required Skills:

• The successful candidate will have a Bachelor's degree in technology and/or a minimum 1 years' recent experience supporting technology.
• A working knowledge of PC technical support of the Windows and Macintosh OS (Windows 10, Windows 11 and Mac OS X) is desired.
• Should demonstrate strong communication skills, including both written and verbal.
  
  

Job Duties:

• Work with a team of Desktop Support technicians in one of the largest service centers with over 6,000 users.
• System administration of Windows 10, Windows 11 and Mac OS X desktops and laptops.
• Provide hands on installation, troubleshooting and technology support for desktops, laptops, monitors and personal printers.
• Also required to provide phone support and remote assistance as needed.
• Deploy and reclaim computer equipment which includes maintaining asset management database with current status.
• Document work in various tools. (Remedy, Clarity)
• Provide excellent customer support to employees..
• Flexible Hours 8 -4:30 or 8:30 - 5:00
  
  

Eligibility requirements apply to some benefits and may depend on your job classification and length of employment. Benefits are subject to change and may be subject to specific elections, plan, or program terms. If eligible, the benefits available for this temporary role may include the following:

• Medical, dental & vision
• Critical Illness, Accident, and Hospital
• 401(k) Retirement Plan - Pre-tax and Roth post-tax contributions available
• Life Insurance (Voluntary Life & AD&D for the employee and dependents)
• Short and long-term disability
• Health Spending Account (HSA)
• Transportation benefits
• Employee Assistance Program
• Time Off/Leave (PTO, Vacation or Sick Leave)
  
  

About TEKsystems:

We're partners in transformation. We help clients activate ideas and solutions to take advantage of a new world of opportunity. We are a team of 80,000 strong, working with over 6,000 clients, including 80% of the Fortune 500, across North America, Europe and Asia. As an industry leader in Full-Stack Technology Services, Talent Services, and real-world application, we work with progressive leaders to drive change. That's the power of true partnership. TEKsystems is an Allegis Group company.

The company is an equal opportunity employer and will consider all applications without regards to race, sex, age, color, religion, national origin, veteran status, disability, sexual orientation, gender identity, genetic information or any characteristic protected by law. Entry Level Desktop Support Technician