OVERVIEW: The Finance and Insurance (F&I) Assistant is responsible for providing customers a service which includes the vessel/trailer registration and warranty registration of their purchase. The F&I Assistant will also offer support in various areas within the company including Products and Sales.
KEY TASKS:
Complete the entire title work process on all new and used vessels and other purchases.
Handle calls to and from customers, tag offices and federal offices concerning related issues.
Maintain good working relationship with customers by providing timely processing of vessel registrations.
Complete warranty registration cards for hull, engine(s) and generator on all new vessels.
Contact lending institutions for customer loan payoffs and follow-up on titles not received.
Maintain all customer files.
Provide assistance at boat shows and other off-site promotional events.
Assist Office Manager with receptionist area as needed.
Provide back-up support to the Products department including inventory, filing and other projects.
Submit funding packages to banks for Business Manager
Track registrations and scheduled inspections for all company owned vehicles
Other duties as assigned
KEY RESULT AREAS:
Customer satisfaction
Timeliness and accuracy of paperwork
Orderliness of customer files
Accuracy of initial warranty registration
Timeliness of warranty transfers
MarineMax and its subsidiaries uses E-Verify, an Internet-based system, to confirm the eligibility of all newly hired employees to work in the United States. Learn more about E-Verify, including your rights and responsibilities.
Seniority level
Entry level
Employment type
Full-time
Job function
Finance and Sales
Industries
Retail
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