Neocis is an established start-up revolutionizing dentistry with Yomi, the first, and only FDA cleared robot for assisted dental surgery. The company collaborates closely with leading clinicians to develop innovative technologies that help advance patient care and improve quality of life. Based in Miami, Florida. Neocis is venture-backed with funding from several prominent investors.
What’s in it for you?
You’ll thrive in our innovative and collaborative environment
Make an immediate impact on life-changing technology
Avoid silos and “not my job” mentality in our smaller, fast paced, startup environment
We offer sabbatical, parental leave and unlimited PTO policies
Generous 401K plan with 4% company match
Comprehensive benefits package that includes medical, dental and vision
The Role: Field Service Engineer
The Field Service Engineer is responsible for key activities in system installations, upgrades, and maintenance. This position will have the opportunity to work with several engineering disciplines from mechanical engineers to application software developers. They will play a key role in ensuring that Neocis provides top quality service to its customers.
What you’ll do:
Installing, maintaining, testing, and documenting complex medical devices
Troubleshoot and diagnose malfunctions to reduce system downtime
Maintain effective communications with supervisor and peers in daily activities.
Complete training as applicable for Good Manufacturing Practices (GMP) related tasks.
Follow all applicable Quality and Safety procedures
Follow Good Documentation Practices (GDP)
Maintain company working areas and local environment in accordance with applicable general operating procedures.
Assure that all measuring instruments that are used are within calibration limits.
Ensures that all activities are carried out within regulations and laws governing business and quality operations
Responsible for ensuring compliance with all local, national, international and company regulations, policies and procedures for Health, Safety and Environmental compliance
What you’ll bring:
BS in Engineering or equivalent
Experience with maintaining, testing, and documenting complex medical devices
Willingness to travel on a regular basis to support multiple accounts
Excellent debugging skills
Ability to explain complicated technical information in simple terms
Comfortable interacting with medical professionals as well as engineers
Team player with excellent communication skills, including written and
Experience with medical devices that include a significant software and electrical component
Familiar with CT scan images and DICOM protocol standards
Start-up experience
Experience in a customer facing role
What else?
This is a full-time position. This position occasionally requires long hours and weekend work.
This is not a supervisory role
The position will require 75% travel; frequently travel is outside the local area and overnight in and out of state
The main location of this role is in a manufacturing/clinical environment and requires:
This position requires the regular use of optical and mechanical calibration equipment, hand tools, calipers, and digital multimeter
Prolonged periods working on a computer
Ability to lift/push/carry items up to 50 pounds
Frequent exposure to loud/moderate noise
Reasonable accommodations may be made to enable candidates with disabilities to perform this role
Seniority level
Entry level
Employment type
Full-time
Job function
Information Technology
Industries
Medical Equipment Manufacturing
Referrals increase your chances of interviewing at Neocis by 2x