The Service Technician travels to customer homes/sites, to assist with questions and concerns, and resolve warranty issues by identifying and addressing potential defects within Cavco’s warranties and commitments. The incumbent may work independently or under direct supervision, executing specific process steps under continuous quality review and coaching as needed.
Essential Duties & Responsibilities
Conducts trim-out of homes at customer site, including interior drywall finish and tune-up of ceramic tile, doors and trim, cabinetry, and function testing of the home
Repairs and/or installs plumbing, electrical and flooring
Conducts final inspection with customer, identifying any additional repairs
Contributes and promotes an excellent customer experience
Safely and effectively operates a Company fleet van and/or box truck, primarily in the West Coast service area
Maintains truck and tools to insure safe and effective operation
Maintains accurate records and logs
Performs all duties in accordance with safety policies/guidelines
Effectively performs duties per work orders and instructions
Effectively communicates with supervisor, colleagues and customers
Demonstrates work ethic based on principles of honesty and integrity
Maintains a professional appearance at all times
Performs various other duties as assigned
Minimum Qualifications And Requirements
Must be at least 21 years of age
Must hold a valid driver license, and maintain an acceptable driving record (verified via Oregon Department of Transportation)
Must successfully pass pre-employment physical, background verification and drug screen
At least one year of construction experience, such as repair and installation of framing, plumbing, electrical, roofing and drywall, is preferred
At least one year of experience operating a van and/or box truck is preferred
Demonstrable ability to work effectively in a fast-paced environment
Demonstrable ability to effectively prioritize, plan, organize and manage tasks
Demonstrable ability to exhibit patience and empathy
Travel required - approximately 10 hours per week. Overnight travel up to one week at a time may be required.
Disclaimer: “This job description is intended to provide general information about the position. It is not an employment contract. As with all positions, the responsibilities and duties of this position may change. The company, in its discretion, may alter this job description at any time with or without notice.”
EEO/AA Statement: Cavco Industries Inc., and all of its Subsidiaries are an EEO/AA (equal opportunity/affirmative action) institution and does not discriminate on the basis of sex, age, race, color, religion, physical or mental disability, creed, national origin, veteran status, sexual orientation, genetic information, gender identity, or gender expression in the programs or activities which it operates.
Seniority level
Entry level
Employment type
Full-time
Job function
Engineering and Information Technology
Industries
Construction
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