Americhem International, PA’s leading distributor of janitorial supplies, cleaning equipment, industrial packaging, commercial laundry chemicals, office supplies and bulk chemicals is currently seeking an experienced Field Service Technician to join our team. The Field Service Technician will be based out of our Altoona office and is responsible for providing on-site client installations, along with repairs and maintenance of their commercial cleaning equipment.
The ideal candidate is prompt and reliable, has superior support skills and excellent communication. He/she will have a proven track record of client satisfaction, motivated to provide superior service and help Americhem become our customers’ Partner in Clean!
Responsibilities:
Support the client – Oversee all network services and perform tests on equipment and circuits. Troubleshoot issues and resolve any requests or concerns that come up promptly. Perform tests to ensure systems are error-free. Maintain relationships with customers and follow company guidelines
Equipment and service – Troubleshoot customer equipment issues, complete work orders, quote customers, make suggestions for equipment upgrades and maintain their current inventory
Company shop and service vehicles - Maintain inventory and cleanliness of the service shop and service vehicle
Dispenser installs - Install new customer dispenser orders
Requirements:
High school diploma or GED required; Bachelor's degree or factory certification preferred
Ability to build strong relationships with customers and display excellent communication skills
Ability to manage your workflow in a timely and consistent manager
Ability to lift up to 55 pounds
Problem-solving skills and mechanical aptitude
Computer skills including Microsoft Office
Knowledgeable about all safety requirements
About Americhem:
Americhem is a wholesale facility supply company dedicated to helping organizations achieve their vision of a cleaner and healthier facility.
We offer a rich benefits package that includes medical, dental and vision insurance, company-paid (i.e. free!) life insurance, a 401(k) benefit with company match and other voluntary benefits. On top of that, we provide a generous Paid Time Off program, as well as paid holidays. We pride ourselves on being a team-oriented, fun place to work!
Interested? Great! We look forward to receiving your resume and salary requirements by clicking “Apply” today!
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Seniority level
Mid-Senior level
Employment type
Full-time
Job function
Information Technology
Industries
Internet Publishing
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