FIELD TECHNICAL REPRESENTATIVE
Dassault Falcon Jet
Dallas, TX
Be among the first 25 applicants
See who Dassault Falcon Jet has hired for this role
Principal Duties/Responsibilities (essential Functions)
- Maintain a line of communication and liaise with all customers within assigned geographical region
- Be available to provide technical assistance after hours and on weekends
- Assist the customer to troubleshooting and recommend corrective action for aircraft discrepancies
- Help provide customers with requested technical information or engineering dispositions
- Collaborate internally with specialists and others to provide accurate and timely information to the customers
- Onsite or remote AOG support as required following established processes for escalation and visibility
- Provide informal on-the-job training to customers as well as factory owned and Authorized Service Centers
- Suggest product/process improvements that will enhance aircraft operation, reliability/maintainability and safety
- Document issues and activities as per company policy in a timely manner
- Actively participate in Maintenance and Operation seminars
- Adhere to the "No Pass On" Policy of Technical Support
- Complete market/technical surveys, expense reports and incident reports in a timely manner
- Present technical information at company events to current and prospective operators
- On site Incident/Accident Investigation support for customer, airworthiness authorities and Dassault
- Maintain technical currency through regular training sponsored by Dassault
- Periodic support of Command Center overflow phone coverage
- Report any discrepancies in Dassault Aviation/Dassault Falcon Jet supplied manuals and submit recommendations on how they may be changed/improved
- Minimum of 5 years of business jet maintenance experience (preferably on Falcon EASy aircraft)
- Valid FAA Airframe and Powerplant Certificates (or equivalent)
- Good communication skills (verbal and written)
- Proficiency with MS Office Suite (Word, Excel, Outlook, databases)
- Two (2) years of college education (or equivalent)
- Flexibility of personal schedules
- Demonstrated strong customer service orientation
- Automobile driver's license
- Ability to operate independently and as part of a team from remote locations
- Ability to travel domestically and internationally, if necessary
- Pilots license, FAA Inspection Authorization, Avionics experience, Teaching/Instructor experience
-
Seniority level
Mid-Senior level -
Employment type
Full-time -
Job function
Sales and Business Development -
Industries
Aviation and Aerospace Component Manufacturing
Referrals increase your chances of interviewing at Dassault Falcon Jet by 2x
See who you knowGet notified about new Technical Representative jobs in Dallas, TX.
Sign in to create job alertSimilar jobs
People also viewed
-
Technical Sales Representative (Commercial Laundry)
Technical Sales Representative (Commercial Laundry)
-
Technical Sales & Customer Service Representative
Technical Sales & Customer Service Representative
-
Territory Representative (Fort Worth, TX)
Territory Representative (Fort Worth, TX)
-
Mastercam Technical Sales Position – Dallas / Fort Worth
Mastercam Technical Sales Position – Dallas / Fort Worth
-
Technical Service Representative I
Technical Service Representative I
-
Key Account Manager, Industrial Automation Market
Key Account Manager, Industrial Automation Market
-
Technical Sales Representative
Technical Sales Representative
-
Account Manager (Dallas, TX)
Account Manager (Dallas, TX)
-
Sales Development Representative
Sales Development Representative
-
Technical Inside Sales Representative
Technical Inside Sales Representative
Similar Searches
Explore collaborative articles
We’re unlocking community knowledge in a new way. Experts add insights directly into each article, started with the help of AI.
Explore More