Manage all aspects of the fitness floor and operations in order to create a welcoming, safe and productive environment for members and staff. Build a team of professional and qualified trainers to ensure that members are provided with the ultimate fitness experience during every visit. Exceed revenue, profitability and service goals.
Essential Functions
Deliver the Ultimate Fitness Experience to every member, every time
Recruit, hire, and manage fitness staff
Oversee fitness center operations and programs
Assist in day-to-day club operations as a member of the management team
Conduct new member orientation, movement analysis, and other pre-exercise programs
Provide team members with ongoing feedback and formal evaluations
Surpass personal training sales and performance goals
Job Responsibilities
Design safe and effective individualized fitness programs for members
Create revenue projections for training programs and manage expenses
Maintain personnel files and ensure up-to-date certifications
Ensure trainers are meeting required training minimums
Manage personal trainers’ time and attendance and submit accurate payroll information monthly
Manage personal training billing and accounting systems
Manage and track personal training schedule
Meet at least once per month with General Manager
Reports safety issues or injuries to General Manager and completes accident and witness reports as needed
Inspects equipment weekly, keeps inventory, and reports repair needs to the Maintenance Director
Manages communication with members regarding requests or changes to training schedules
Respond to any member or guest concerns or comments within 48 hours
Understand and model employee standards of conduct and ethics
Uphold club building, facilities, service, program, and emergency procedures
Act as Manager On Duty when required
Assume other duties as assigned
Work early morning, evening, and weekend hours as necessary
Required Knowledge, Skills, & Abilities
Excellent verbal and nonverbal communication skills
Excellent listening skills
Ability to motivate and nurture others
Strong work ethic that includes punctuality, organization, and attention to detail
Ability to maintain a friendly, enthusiastic, and positive attitude
Outwardly facing professional appearance
Confidence and desire to create new relationships quickly
Ability to quickly acquire and apply new knowledge and skills
Willingness to work flexible hours
Ability to handle challenging customer experiences with patience, tact, and professionalism
Ability to build a team and manage team members effectively
Basic computer skills (MS Office, email, MS Windows)
Ability to create individualized fitness programs
Demonstrated selling skills
Required Experience, Education, & Certifications
Nationally recognized personal training certification from a US Fitness accepted provider required
Current CPR/AED certification required
Bachelor’s degree in exercise science, physical education, kinesiology, or related field preferred
Fitness management and personal training experience preferred
Employee Benefits
All US Fitness team members receive:
Complimentary Membership and Guest Privileges
Discounts on Personal Training, Mind&Body, Aquatics, and Kids Programs
Discounts on Serenity Day Spa Services and all apparel
Employee Referral Gift
In-house Continuing Education Credits and CEC Reimbursement
Additional Full Time Benefits
Medical, Dental, Vision, Supplemental Benefits and Group Life Insurance Benefits
401(k) Retirement Plan
Paid Time Off
Relocation: Candidates outside of the specified area are welcome to apply but if selected for an interview, they must be willing to travel at own cost. Relocation assistance is not offered.
US FITNESS IS AN EQUAL OPPORTUNITY EMPLOYER
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Seniority level
Mid-Senior level
Employment type
Full-time
Job function
Other
Industries
Wellness and Fitness Services
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