Flex Research Interviewer (Hybrid/WFH)

Job Summary

Administers survey research interviews via telephone on various research projects. Records responses using on a computer assisted survey execution system following specific project driven protocols and procedures.

Job Duties

• Administers survey research interviews.
• Contacts study subjects according to specific study protocols.
• Gains cooperation of the Respondent.
• Administers interviews following scripts and instruments, using approved interviewing techniques and protocols.
• Accurately and completely records interview responses on system using survey software.
• Pilots test interview instruments in development and provide feedback to supervisor.
• Obtains updated address and phone information.
• Follows project-specific protocol using directory assistance, available data, chart requests, and subject provided contracts, directories or other sources.
• Performs general study related activities.
• Identifies study problems.
• Performs related clerical tasks.
• Attends interviewer staff meetings and project trainings.
• Attends internal trainings as needed.
  
  

Work is typically performed in an office environment. Accountable for satisfying all job specific obligations and complying with all organization policies and procedures. The specific statements in this profile are not intended to be all-inclusive. They represent typical elements considered necessary to successfully perform the job.

Position Details

Applicants will have the ability to work from home with the expectation of being in-office at least one shift per pay period.

Education

High School Diploma or Equivalent (GED)- (Required)

Experience

Minimum of 1 year-Related work experience (Required)

Certification(s) and License(s)

OUR PURPOSE & VALUES: Everything we do is about caring for our patients, our members, our students, our Geisinger family and our communities. KINDNESS: We strive to treat everyone as we would hope to be treated ourselves. EXCELLENCE: We treasure colleagues who humbly strive for excellence. LEARNING: We share our knowledge with the best and brightest to better prepare the caregivers for tomorrow. INNOVATION: We constantly seek new and better ways to care for our patients, our members, our community, and the nation. SAFETY: We provide a safe environment for our patients and members and the Geisinger family We offer healthcare benefits for full time and part time positions from day one, including vision, dental and domestic partners. Perhaps just as important, from senior management on down, we encourage an atmosphere of collaboration, cooperation and collegiality. We know that a diverse workforce with unique experiences and backgrounds makes our team stronger. Our patients, members and community come from a wide variety of backgrounds, and it takes a diverse workforce to make better health easier for all. We are proud to be an affirmative action, equal opportunity employer and all qualified applicants will receive consideration for employment regardless to race, color, religion, sex, sexual orientation, gender identity, national origin, disability or status as a protected veteran.