Food Quality Assurance Manager

Description

Reports to: Director of Operations

Location: LIC, NY and Bronx, NY

Position Summary

Kommissary is a social enterprise on a mission to spread joy through food. We produce and deliver high volumes of meals spanning a diverse array of cuisines to every demographic in New York City.

As the Food Safety and Quality Assurance Manager, you will play an important role in managing all FSQA activities and programs at the facility level, serving as the management representative for all applicable areas within quality and product food safety to ensure that we satisfy our customers, comply with local/state/federal and regulatory requirements, and continuously improve our systems, processes, and culture.

You’ll love this role if you’re incredibly organized, detail oriented and have a drive for “getting things done!” You have a “no job too small” mentality with an ability to effectively and professionally interface with Kommissary team members and clients.

We are a proud minority owned business that celebrates diversity, equity, and inclusion.

What Your Day Will Look Like

• Maintain safety, quality and regulatory compliance for food products, adhering to local, state, and federal environmental, SQF, and food safety regulations.
• Manage the hourly sanitation team and enhance strategic sanitation programs and processes to ensure the facility meets sanitation standards.
• Champion and provide direction to the high-performing quality and food safety culture as required by means of audits, training, coaching and consultations.
• Support investigations into any customer or consumer complaints related to food safety and quality assurance.
• Maintain standard and effectiveness for third party partners: pest control and overnight third-party sanitation. Responsible for invoices.
• Create and organize food safety training documentation, execute trainings, and monitor effectiveness of training programs for production team.
• Verify, validate, and maintain documentation as required by our food safety management standard.
• Assess raw material and finished good suppliers to ensure the quality and regulatory compliance is never jeopardized and work closely with department managers to ensure effective implementation of new products or new practices.
• Generate reports describing Quality Assurance KPIs, activities, trends, and expenditures as well as communicate findings and action plans to necessary/appropriate parties.
• Coordinate relevant physical, chemical, and microbiological tests on raw materials, finished products, and environmental per specifications.
  
  

Nice To Have

• Organic, Kosher and Halal Experience a plus.
  
  

Physical Demands

The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. While performing the duties of this job, the employee may need to stand and walk for extended or continuous periods of time. They must be able to ascend and descend staircases, ladders, and/or step stools and may be required to travel outside between buildings in varying outdoor weather conditions. The employee may also be regularly required to remain in a stationary position (sit or stand) for 85% of the time; regularly operate office machinery. The employee must be able to travel up to 50% of the time. Travel may vary in frequency and duration. The employee must demonstrate the ability to exert up to 50 pounds occasionally, and/or up to 50 pounds frequently, and/or up to 50 pounds of force constantly to lift, carry, push, pull, or move objects.

Other Duties

This job description is not designed to cover or contain a comprehensive list of activities, duties or responsibilities that are required of the employee. Other duties, responsibilities and activities may change or be assigned at any time with or without notice.

Compensation

$80,000 -$100,000/Annual commensurate with experience

Benefits

Health Insurance

Paid Time Off

Equal Employment Opportunity: Kommissary does not discriminate in employment on the basis of race, color, religion, sex (including pregnancy and gender identity), national origin, political affiliation, sexual orientation, marital status, disability, genetic information, age, membership in an employee organization, retaliation, parental status, military service, or other non-merit factor. Kommissary is committed to providing access, equal opportunity, and reasonable accommodation for individuals with disabilities in employment, its services, programs, and activities. To request reasonable accommodation, contact us at HR@kommissary.com.

Requirements

Must Have:

• Bachelor's degree, preferred in chemistry, biology, food science, or a related field.
• A minimum of 5 years working in food manufacturing or in the restaurant industry, with experience in HACCP, SQF, GFSI, FDA and/or NYS audits.
• Preventative Control Qualified Individual (PCQI) with knowledge of retail and manufacturing regulatory requirements.
• Highly organized with excellent documentation management and prioritization skills.
• Multi-tasker who is multi-faceted and able to juggle multiple projects at once.
• Act, always, with the highest level of character and personal integrity, including demonstrating decorum and professionalism with respect to various confidential matters in the department.
• Excellent listening and communication skills, both written and verbal.
• Strong attention to detail and follow-up, ensuring nothing slips through the cracks.
• Solutions-oriented, team player with a positive attitude, self-confidence and enthusiasm.
• Adaptability and flexibility (including with respect to working additional hours as needed).
• Ability to self-motivate and problem solve in a fast-paced setting filled with hard deadlines.
• Must possess strong computer skills.
• Excellent Microsoft Office, specifically Excel and Google Suite skills.