Front Desk Agent
Front Desk Agent
The Woodlands Resort
The Woodlands, TX
See who The Woodlands Resort has hired for this role
You will be an integral member of the team at The Woodlands Resort that creates distinctively different and authentic experiences for our guests. You will warmly and enthusiastically greet arriving guests and assist them with check in/out to ensure they are comfortable and feel welcome while also providing information. You will promote hotel services and amenities to the guests.
Responsibilities
Responsibilities
- Enthusiastically welcome our guests, anticipate their needs, assist them with check in and check out, and respond promptly with your personal spirit, however busy and whatever time of day.
- Create memorable experiences with a warm, welcoming personality that can relate to guests and associates.
- Utilize the freedom to go beyond to take initiative to resolve guest complaints and create loyalty. Share your personal passions and knowledge of the services and amenities available to guests to help them feel at home.
- Collaborate with team members to communicate what you see and hear to staff and management to ensure the guests’ needs are being met.
- Enjoy multi-tasking at a fast pace while having an impeccable eye for detail l to ensure accuracy and efficiency.
- Flexibility. This is a demanding business and we look for flexibility with work days and hours, but it’s also a lot of fun!
- Experience. Previous experience passionately providing service to others and assisting them with creating authentic vacation or travel experiences.
- People Person. The best part of serving others is creating guest experiences that go beyond the expected.
- Great communicator. Providing amazing experiences requires the ability to communicate both verbally and through legible and grammatically correct writing.
- A qualified applicant is a “people person” who is flexible with their schedule, loves to serve others, and knows how to multi-task while ensuring accuracy.
- Must be 18 years or older.
-
Seniority level
Entry level -
Employment type
Full-time -
Job function
Management and Manufacturing -
Industries
Hospitality
Referrals increase your chances of interviewing at The Woodlands Resort by 2x
See who you knowGet notified about new Front Desk Representative jobs in The Woodlands, TX.
Sign in to create job alertSimilar jobs
People also viewed
-
Customer Service - Self Storage Manager
Customer Service - Self Storage Manager
-
Call Center Representative, CSR, Dispatcher
Call Center Representative, CSR, Dispatcher
-
Customer Service Representative
Customer Service Representative
-
Customer Service Representative
Customer Service Representative
-
AT&T Customer Service Representative
AT&T Customer Service Representative
-
Call Center Agent
Call Center Agent
-
Customer Service Representative - HR Specialist
Customer Service Representative - HR Specialist
-
Customer Service Representative
Customer Service Representative
-
Evening and Weekend CSR - Dispatch
Evening and Weekend CSR - Dispatch
-
Representative Customer Service
Representative Customer Service
Similar Searches
Explore collaborative articles
We’re unlocking community knowledge in a new way. Experts add insights directly into each article, started with the help of AI.
Explore More