Front Desk Agent- Residence Inn / Fairfield Inn: Charlotte, NC
Midas Hospitality is recognized as one of the Top 100 U.S. Employers in 2021 (by MogulRecruiter). Ranking #30 for talent, #13 for diversity, #33 for best in minorities, #16 for blacks and #11 for women.
Start Your Journey With Midas Hospitality
Midas Hospitality is seeking a dynamic Front Desk Agent to join our team at the Residence Inn / Fairfield Inn hotel located in Charlotte, NC. This position will be responsible for arriving, departing and in-house guests as well as telephone inquiries regarding reservations, hotel information and guest concerns.
What You Will Be Doing
Greets, registers, and assigns rooms to guests. Issues room key and gives directions.
Sorts incoming mail and faxes for guests.
Answers inquiries pertaining to hotel services; registration of guests; shopping, dining, entertainment and travel directions.
Keeps records of room availability and guests' accounts.
Computes bill, collects payment, and makes change for guests.
Makes, confirms, and cancels reservations.
The Ideal Candidate
Previous experience as a Front Desk Agent is preferred
Experience in a customer service industry is required
About Us
From humble beginnings in 2006 to an enterprise being driven by more than 1,000 people today, Midas Hospitality has never lost sight of our #1 priority - people. Currently, Midas Hospitality operates 40+ hotels in 14 states with a focus on select-service and extended-stay properties for leading brands such as Marriott, Hilton and IHG. At Midas Hospitality, we make room for people's dreams. That means building a company where people love to work, our financial partners love the results and everyone loves the experience.
As a people-first organization, we offer opportunities to grow and benefits to flourish for anyone with a desire to serve others and a tremendous work ethic. We aim to competitively compensate our associates and reward their contributions.
Please visit our website for more information: www.midashospitality.com
We offer a range of benefits including, but not limited to:
Growth and development tools and access to learning
Robust PTO policies
Medical/Dental/Vision Coverage
401k matching
Employee Assistance Program
Discounted products and services
Monthly Transportation Credit $65
Midas Hospitality is proud to be a drug free workplace and equal opportunity employer.
Salary: $15.00 - $16.00 per hour
Job Posted by ApplicantPro
Seniority level
Entry level
Employment type
Full-time
Job function
Management and Manufacturing
Industries
Hospitality
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