The Front Desk Clerk is responsible for greeting and welcoming guests, checking them in and out, and providing them with information about the hotel and the surrounding area. They must be able to provide excellent customer service and ensure that guests have a positive experience. They must also be able to work quickly and efficiently, and they must be able to handle multiple tasks at the same time.
Benefits
401(k)
Dental insurance
Employee discount
Flexible schedule
Health insurance
Life insurance
Paid time off
Vision insurance
Responsibilities
Greet and welcome guests
Check guests in and out
Provide guests with information about the hotel and the surrounding area
Answer guest questions and resolve any issues
Process payments and handle refunds
Maintain the front desk area and keep it clean and organized
Assist other front desk staff members as needed
Qualifications
High school diploma or equivalent
No experience needed but appreciated
Excellent communication and interpersonal skills
Ability to work quickly and efficiently under pressure
Ability to handle multiple tasks at the same time
Strong problem-solving skills
Ability to work independently and as part of a team
By The Sea Resorts is an equal opportunity employer that is committed to diversity and inclusion in the workplace. We prohibit discrimination and harassment of any kind based on race, color, sex, religion, sexual orientation, national origin, disability, genetic information, pregnancy, or any other protected characteristic as outlined by federal, state, or local laws.
Seniority level
Entry level
Employment type
Full-time
Job function
Administrative
Industries
Staffing and Recruiting
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