Front Office Assistant

Job Title: Front Office Assistant

Location: Las Vegas

Job Type: Full-time

Company: My OBGYN

About Us: We are a leading OB/GYN practice dedicated to providing high-quality care to women at every stage of their lives. Our team of physicians and healthcare professionals are committed to creating a welcoming and supportive environment for our patients. We are looking for a professional, organized, and compassionate Front Office Assistant to join our growing team.

Job Description: As a Front Office Assistant, you will be the first point of contact for patients, ensuring a warm and welcoming experience from the moment they walk in. You will handle a variety of administrative and customer service tasks to support the daily operations of our practice. This is a crucial role in ensuring smooth communication and coordination between patients, staff, and providers.

Key Responsibilities:

• Greet and check in patients with a friendly and professional demeanor
• Schedule and confirm patient appointments via phone, email, and online portals
• Answer phone calls, address patient inquiries, and direct calls to appropriate staff
• Verify patient insurance and collect co-pays
• Maintain accurate patient records and update information as needed
• Assist with patient registration, paperwork, and electronic medical records (EMR) entry
• Coordinate referrals and manage appointment follow-ups
• Ensure waiting area and front office are clean and organized
• Provide general administrative support to the clinical team as needed
  
  

Requirements:

• High school diploma or equivalent (required)
• 1+ years of experience in a medical front office or healthcare setting (preferred)
• Excellent customer service and communication skills
• Strong organizational skills with the ability to multitask in a fast-paced environment
• Familiarity with electronic medical records (EMR) systems preferably Athena One
• Ability to maintain confidentiality and follow HIPAA guidelines
  
  

What We Offer:

• Competitive salary and benefits package
• 401(k) with company match
• Paid time off (PTO) and sick leave
• Health, dental, and vision insurance
• Opportunities for growth within the practice
  
  

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