The Order Fulfillment Manager plays a crucial role in ensuring efficient and accurate order processing, inventory management, and on-time delivery of products to customers. This position involves overseeing the entire order fulfillment process, optimizing workflow, and collaborating with various departments to meet customer expectations.
**Key Responsibilities:**
1. **Order Processing:** Receive, review, and process customer orders accurately and in a timely manner.
2. **Inventory Management:** Monitor and maintain adequate inventory levels to meet customer demand while minimizing excess stock.
3. **Team Leadership:** Manage and lead a team of order fulfillment staff, including coordinators, pickers, packers, and shipping personnel.
4. **Workflow Optimization:** Continuously evaluate and improve order fulfillment processes to enhance efficiency and reduce errors.
5. **Quality Control:** Ensure that orders are picked, packed, and shipped accurately and that products meet quality standards.
6. **Communication:** Collaborate with sales, customer service, and production teams to resolve order-related issues and ensure smooth operations.
7. **Performance Metrics:** Set and monitor key performance indicators (KPIs) related to order fulfillment, such as order accuracy, on-time delivery, and inventory turnover.
8. **Compliance:** Ensure that all order fulfillment activities adhere to company policies, industry regulations, and safety standards.
**Qualifications:**
- Proven experience in order fulfillment, logistics, or inventory management.
- Strong leadership and team management skills.
- Excellent organizational and problem-solving abilities.
- Proficiency in using order management software and inventory tracking systems.
- Effective communication and interpersonal skills.
- Detail-oriented with a focus on quality and accuracy.
- Knowledge of supply chain management principles is a plus.
**Working Conditions:**
The Order Fulfillment Manager typically works in an office or warehouse environment. They may also need to lift and move moderately heavy objects and spend time on their feet.
SW Corp offers a competitive salary package, comprehensive benefits, and a supportive work environment that values sustainability, innovation, and professional growth. Join our team and contribute to our mission of creating a sustainable future.
To apply for the Order Fulfillment Manager position at SW Corp in Miami, Florida, please submit your resume.
We look forward to reviewing your application and potentially welcoming you to our team of dedicated professionals.
SW Corp is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability status, protected veteran status, or any other characteristic protected by law.
Note: Only shortlisted candidates will be contacted for further evaluation and interviews
The company is an EEOC compliant employer in adherence to all local, state and federal laws.
Job Type: Full-time
Benefits:
401(k)
401(k) matching
Dental insurance
Health insurance
Life insurance
Paid time off
Referral program
Vision insurance
Schedule:
Monday to Friday
Supplemental pay types:
Bonus pay
Ability to commute/relocate:
Miami, FL 33142: Reliably commute or planning to relocate before starting work (Required)
Work Location: In person
Seniority level
Mid-Senior level
Employment type
Full-time
Job function
Other
Industries
Wholesale
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