General Manager

With more than 225 branch offices across North America, Associa is building the future of community for nearly five million residents worldwide. Our 11,000+ team members lead the industry with unrivaled education, expertise, and trailblazing innovation. For more than 43 years, Associa has brought positive impact and meaningful value to communities. To learn more, visit www.associaonline.com.

Job Description

Seeking a seasoned and experienced HOA General Manager to oversee all operations of a high-rise luxury condominium building located in downtown Austin. Staffing includes, concierge, maintenance, housekeeping and security. This position is the primary liaison with the HOA board of directors and property management.

This property reflects a premium level of service in a high-touch, hands-on community, which is also part of a mixed-use development including commercial space on the ground floor. The GM will set the standards in service, responsiveness and attention to detail for the onsite staff.

Key responsibilities include:

• Managing all property operations, resident relations and communication
• Implementation of Board policy and directives, governance and project oversight
• Prepare and lead monthly board of director meetings
• Conduct annual homeowner meetings and board elections
• Prepare annual budgets and provide analysis of monthly financial statements
• Recruits, trains and manages all onsite employees, providing a positive workplace
• Liaison between board and legal counsel as well as advisory committees
• Direct contact with City departments on various issues
• Oversees facility management and capital project management
• Participates with long term strategic planning
• Ensures a high level of employee engagement, and thus homeowner satisfaction
  
  

Requirements

Education & Experience

• Bachelor’s degree preferred
• 5-7 years of HOA property management, preferably mid-highrise building in an urban setting
  
  

Job Type

Full-time

Compensation

Strong compensation and benefits package

We are an equal opportunity employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity or expression, pregnancy, age, national origin, disability status, genetic information, protected veteran status, or any other characteristic protected by law.