General Manager

The General Manager (GM) is responsible for running day-to-day operations and overseeing all functions of their region. This includes financial performance (P&L level), sales and sales goals, operations, service, facilities, employees, inventory of products and raw materials, and equipment to ensure a safe work environment and efficiency is maintained, projects remain on schedule, and customers are supported with exceptional service. The General Manager will assist first-line managers to achieve their goals and ensure that all teams within their region are functioning well.

ESSENTIAL JOB FUNCTIONS:

• Exemplify Guardian core values of integrity, teamwork, accountability, exceptional service, and growth
• Adhere to Guardian standards for excellence and quality
• Lead market and region to meet or exceed key performance metrics (KPIs) on monthly, quarterly, and annual basis
• Identify and implement strategies for business growth to meet or exceed goals
• Create and improve organizational effectiveness by developing processes, overseeing employees, establishing a highly motivational work environment, and implementing innovative changes
• Plan for organizational needs and oversee hiring, training, and development of staff in partnership with Human Resources
• Prioritize customer satisfaction by ensuring exceptional quality and service to customers
• Lead sales, account managers, and other senior staff to obtain and retain customers
• Seek out opportunities for expansion and growth by developing new business relationships
• Assist with developing marketing plans to support market and regional growth objectives
• Facilitate and lead cross divisional coordination of customer development, resource management, inventory optimization, and other financial returns
• Improve internal processes for optimal productivity
• Maintain project timelines to ensure tasks are accomplished effectively and interpret performance reports including job costing
• Lead regional integration process of acquisitions into existing company processes like ERP adoption, financial reporting, and overall company processes and policies
• Manage the budget and monitor the financial health of assigned region and market
• Manage fleet procurement, maintenance, and fleet safety data requirements
• Maintain standards and training to promote the health and safety of employees and customers
• Demonstrates strong customer service and collaborates seamlessly within a team setting
• Ability to maintain consistent, punctual and regular attendance at work
• Other job-related duties as assigned

QUALIFICATIONS:

• Minimum of 10 years in managerial role with supervisor responsibilities
• Proven ability to develop and achieve financial results
• As a condition of employment, employer will conduct a background check and drug screen prior to hire
• Valid Driver’s License with a clean driving record
• Ability to understand, speak, and write English

EDUCATION AND CERTIFICATIONS:

• Bachelor's degree (or equivalent) in business management or related field

Guardian Access Solutions will not sponsor applicants for Work Visas for this role.

This job description is not intended to be a comprehensive list of duties or standards of the position. Additional tasks may be assigned and the scope of the job may change as necessitated by business demands. Applicants are advised that false statements or omission of information on any application materials may be grounds for non-selection, withdrawal of an offer of employment, or dismissal after being employed.

Guardian Access Solutions provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state, or local laws.

This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation, and training.