Graduate User Experience Researcher

Job Description

Calling all Graduates!

Are you looking for an opportunity to kickstart your career with industry-leading training and mentoring? If so, then look no further…..

The Sage Financials and ERP (Enterprise Resource Planning) team is looking to expand the strategic importance of user research and are seeking a Graduate User

What will you be involved in?

You will use your deep empathy for users as well as your quantitative and qualitative research methodologies gained through your studies to support the team, by

• Planning and executing user research in an agile development process using both qualitative and quantitative methods and analysis.
• Collaborating with stakeholders to conduct research studies through understanding the business needs, research goals, and target customers.
• Identifying and prioritizing actionable results based on research.
• Communicating detailed research findings and ensure the insights are translated into actionable direction through presentations, posters, graphics, displays, workshops, wireframes, etc.
• Using a wide range of research methods, including ethnography/field research, participatory design, persona development, journey maps, interviews, concept testing, surveys, diary studies, usability studies, data analytics, etc.
  
  
  
  
  
  

What are we looking for?

You’ll need to be a recent graduate, ideally in Human Computer Interaction, Cognitive Psychology, Human Factors, Information Science, or in a related field. We’re open to different backgrounds, but the following skills will help you thrive,

• Outstanding interpersonal skills to conduct in-person interviews, as well as remote user studies.
• Exceptional observational skills to discover user motivations, obstacles, emotions, and needs beyond what is verbally communicated.
• Experience with data analysis and how to meaningfully convey research findings and insights with details, clarity, objectivity, and transparency.
• Excellent communication, presentation, and persuasion skills with cross-functional teams and stakeholders; some experience working in a collaborative team.
• Innate curiosity and deep empathy for customers.
• Strong bias for action; ability to juggle multiple priorities and deliver in a fast-paced, dynamic environment.
  
  
  
  
  
  

This role will be based from our Ponce City office and is hybrid, so you will be in the office 2-3 days pre week.

What you can expect from the process

• Apply online with a resume
• Complete screening and video interview (You will receive a link to complete a video interview after applying)
• If successful at video interview stage, you will be invited to attend an assessment centre at the end of October.
• Successful candidates will join us in January 2025
  
  
  
  
  
  

Please note that due to the high volume of application, there will be a delay in receiving a response from your video interview. We thank you for your patience.

Here at Sage, we are committed to inclusivity for all, so if there any adjustments that would help you thrive in the application process or beyond, please reach out to us at earlycareers@sage.com

Do you want to build a career with a business and a team that really makes a difference and that cares? Do you want to deliver amazing things for our communities? Do you want to be part of something big and build your future in an inspiring and loved place to work? Come join us!