Growth Operations Manager

About us:

Grow Therapy is on a mission to serve as the trusted partner for therapists growing their practice, and patients accessing high-quality care. Powered by technology, we are a three-sided marketplace that empowers providers, augments insurance payors, and serves patients. Following the mass increase in depression and anxiety, the need for accessibility is more important than ever. To make our vision for mental healthcare a reality, we're building a team of entrepreneurs and mission-driven go-getters. Since launching in February 2021, we've empowered more than ten thousand therapists and hundreds of thousands of clients across the country and insurance landscape. We've raised more than $178mm of funding from Sequoia Capital, Transformation Capital, TCV, SignalFire, and others.

As a Growth Operations Manager, you will play a crucial role in growing, maintaining, and optimizing our presence on third-party directories and affiliate sites.

In this role you'll:

• Onboard and Manage Partners: Serve as the primary point of contact for third-party directories and affiliates, managing relationships, negotiating rates, assisting in standing up tech integrations, and ensuring partners enable us to optimize our presence.
• Manage Provider Listing Distribution: Oversee the distribution and management of provider listings ensuring accuracy and optimization. Own the communications with providers around distribution to third-party sites, increasing transparency and clarity.
• Automate and Streamline Processes: Utilize automation and build/buy tools to streamline manual processes such as provider profile updates, increasing efficiency and reducing the potential for errors across partner sites.
• Support Cross-functional Teams: Lead a cross-functional effort with product, support, and operations partners to grow our presence across third party directories and affiliates.
• Optimize Performance: Analyze performance data from listings and directories to identify opportunities for improvement and implement necessary changes/tests to enhance visibility and engagement.
• Report and Analyze: Regularly report on the performance of directories, providing insights and recommendations for optimization to improve the reach and effectiveness of our directory presence.
• Growth Lead for Experimental Partnerships: Support the exploration and implementation of new partnership opportunities to expand our provider distribution.
  
  

Salary range: $107,000 - $135,000 USD

You'll Be a Good Fit If:

• Thrive in ambiguous situations. You can fill in the gaps of partial information, love simplifying complexity, are fiercely resourceful, and operate independently.
• Detail-Oriented: You have a keen eye for detail and strike the correct balance between speed and accuracy.
• Analytical: You enjoy analyzing data and performance metrics to drive decisions and improvements.
• Technically Savvy: You can find technology solutions to sort through unstructured data and automate manual tasks.
• Organized: You excel at managing multiple tasks and projects simultaneously, ensuring deadlines are met.
• Collaborative: You work well with cross-functional teams and can manage relationships with external partners effectively.
• Proactive: You are self-motivated and can identify and act on opportunities for improvement without needing constant direction.
  
  

If you don't meet every single requirement, but are still interested in the job, please apply. Nobody checks every box, and Grow believes the perfect candidate is more than just a resume.

Benefits

• The chance to drive impact within the mental healthcare landscape from day one
• Comprehensive health insurance plans, including dental and vision
• Our dedication to mental health guides our culture. Wellness benefits include (but are not limited to):
• Flexible working hours and location (remote OR in-office, your choice!)
• Generous PTO
• Company-wide winter break
• Mental health mornings (2 hours each week)
• Team meditation
• Wellness Stipend
• In-office lunch and biweekly remote lunch on us!
• Continuous learning opportunities
• Competitive salary
• The opportunity to help build a rapidly scaling start-up organization by taking strong ownership of your work, mentorship, and our unbounded leadership opportunities
  

Grow Therapy is proud to be an equal opportunity workplace and is an affirmative action employer. We are committed to equal employment opportunity regardless of race, color, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, marital status, disability, gender identity or Veteran status. We also consider qualified applicants regardless of criminal histories, consistent with legal requirements.