Head of Data and Consumer Insights

Pursue Your Potential

Nuvio is dedicated to helping individuals pursue their mental and physical potential.

We equip individuals with innovative, science-backed products and education to help optimise their health and unlock their potential.

We continuously improve by carefully listening to customer feedback. As obsessed users of our products, our founders deeply understand our customers and embody our mission in our own lives. We're committed to leading by example and building a community that believes in 'Pursue Your Potential'.

Nuvio is a lean, fast-growing team full of top-tier talent aligned on a mission and set of values. We believe in supporting each other's growth and valuing everyone's unique perspectives. It is important to us that everyone feels they have a significant impact in our team and genuinely enjoys their work.

We truly believe life is more fulfilling when you pursue your potential.

Imagine yourself engaged in challenging and impactful projects, being responsible for:

• Build and manage the company's data centre to track and communicate KPIs and business goals, working with tools such as Python, R, Tableau, Power BI, Data Studio
• Collaborate with teams and stakeholders to identify data needs, then providing data-driven solutions
• Establish and enforce data governance policies to ensure data quality, privacy, and compliance
• Evaluate and integrate data tools and technologies to enhance data capabilities
• Stay updated on industry trends and innovations, implementing best practices to maintain competitive advantage
• Build and manage a database of actionable insights from competitor research and market trends (social listening tools, review videos, reviews, etc.)
• Create, update and analyse customer surveys and interviews to optimise customer experience and product development
• Evaluate insights to create customer avatars to improve targeting
• Update and create user manuals and set-up videos for all existing and new products
  
  
  

Requirements

• Bachelor's or Master's degree in Data Science, Computer Science, Statistics, or a related field
• Proficiency with software and tools such as Python, R, Tableau, Power BI, SQL
• 3+ years of experience in an advanced analytics leadership role, preferably in B2C Ecommerce, with a track record of driving business growth
• Ability to develop and execute a strategic data vision aligned with improving company goals and KPIs
• Experience managing multiple projects, delivering high-quality results on time
• Exceptional communication and presentation skills, with a natural ability to collaborate with multiple personalities, teams and stakeholders
• Advanced analytical and problem-solving skills, with the ability to translate complex data into actionable insights
• Expertise in survey methodologies, and consumer behaviour is preferred
• Understanding of data privacy laws and regulations, such as GDPR and CCPA is preferred
• Strong understanding of eCommerce business processes and metrics is preferred
  
  
  

Benefits

• Be part of a booming startup with an entrepreneurial mindset that thinks big, with a long-term vision
• Be the owner of your own development in an environment that is full of opportunities, learning, growth, expansion and challenging projects
• Share, learn and have fun, amongst great professionals and experts
• An excellent work environment, with everything that you need to enjoy a great experience
  
  

We promote a culture of inclusiveness and diversity that seeks equality and values from different perspectives. We believe in building trust and fairness amongst people and we are incredibly committed to meeting our optimal health and wellbeing goals. All of our talent is sought based on this premise. Join our team 👏

Nuvio Principles

• Accountability - considering the consequences of your contribution
• Resilience - finding a way to recover from difficulties
• Continuous Learning - adapting to change and viewing failures as lessons
• Passion - believing in and caring about the mission
• Open-Minded - valuing and listening to everyone's unique perspective
• Hardworking - approaching work proactively, going above and beyond