The Head of Functions Technology will partner to define and deliver Technology Strategy to ensure continued improvement of Global Functions platforms across the Firm with a focus on Enterprise Technology infrastructure for Enterprise Risk, Compliance, Controls, Enterprise Services and Public Affairs (ESPA), Citi Realty Services (CRS), Human Resources (HR), Legal, Audit, Citi Security and Investigative Services (CSIS) and Enterprise Tools and Reporting (ETR) in support of the firm’s strategy and priorities.
Citi is in the middle of a material Transformation journey. Whilst the Transformation reaches across the firm, the Functions Technology team is a critical enabler in many workstreams. In particular Functions Technology has a large part to play in the delivery of regulatory critical milestones that are committed in Citi’s response to it’s Consent Order.
Functions Technology has continued and materially accelerated key elements of the Workforce Strategy inherited from Global Functions Technology. In particular Functions Technology is transforming to agile, taking inspiration from SAFe.
The Head of Functions Technology role is key to ensuring our business and enterprise goals are achieved in a manner that leverages the best architectural principles, key strategic technologies and sound procedures expected of a global, systemically important financial institution. Additionally this role is critical to the organization in order to keep pace with ever growing regulatory demand, driving an outcome-based approach whilst pioneering a best-in-class approach to engineering culture.
Responsibilities include:
Design, develop and deliver a next generation architecture for the Functions, with a focus on Enterprise Risk, Compliance, Controls, Enterprise Services and Public Affairs (ESPA), Citi Realty Services (CRS), Human Resources (HR), Legal, Audit, Citi Security and Investigative Services (CSIS) and Enterprise Tools and Reporting (ETR)
Build and lead a 7,000 person Functions Technology team (with a blend of FTE members and managed resources) responsible for developing technology solutions to address complex business requirements in agile
Manage the technology estate aligned to 7 of Citi’s EMT & manage those EMT as stakeholders. Partner with those EMT on quarterly business reviews with the CFO and CEO
Manage the implementation, enhancement and scalability of functions platforms (579 discrete applications) across all business lines of Citi ensuring convergence to global consistency, standard platforms, mitigation of key risks (controls), and alignment with architecture principles
Manage a large technology budget of $700mm, including strong partnership with functional financial officers to ensure appropriate funding and future out-year forecasting as appropriate
Understand key business challenges, desired business outcomes and success measures for the functions. Design and document key Technology enablers and complimentary Technology strategies to meet business outcomes
Drive transformation to agile product delivery including adoption of concepts akin to business agility, organize around value and lean portfolio management
Pioneer a strong engineering culture to include adoption of the CIO engineering manifesto & testing manifesto.
Drive developer productivity through adoption of CI/CD tooling and code completion tools such as GitHub Copilot. Monitor and improve DORA metrics for the group
Manage large digital transformations and implementations to include new platform offerings, regulatory commitments and enterprise-wide GEN AI tool adoption
Lead and manage external regulator reviews and updates representing technology
Collaborate with CISO and the CTO to drive enterprise-wide priorities such as information security controls and strategic architectures and technologies
Prioritize the Functions Technology book of work and budget by ensuring the correct balance of regulatory, mandatory and strategic investments to ensure safety and soundness including vulnerability management and maintenance
Ensure Functions Technology operates within Technology Risk appetite, including cyber risk appetite. Further to that, actively improve controls through automation and ensure continued improvement in risk and control culture
Oversee relationships with key 3rd party vendors including software providers and extended workforce providers which may include RFP processes
As part of Technology Strategy for the Functions, determine buy vs build considerations for Technology platforms
Be a culture carrier including improving key diversity representation for Functions Tech
Manage the performance of the group including mid and year end appraisals, management of promotion pipelines and succession planning
Provide critical feedback to the team perform total compensation reviews as appropriate including compensation pool allocation
Manage Internal Audit reviews; oversee corrective action plans in conjunction with Functions and Business Lines
Drive and implement Citi Technology-wide initiatives for continued process improvement such as supporting Citi’s data architecture strategy & controls automation strategy
Qualifications:
Possesses an observable and impactful delivery track record, including the architecture, build, deployment, integration and ongoing management of large-scale technology ecosystems
Knowledge & intellectual interest across a broad spectrum of Functions organizations, including, Risk, Compliance, Human Resources, Audit and Legal, ideally with a key focus on Risk and Compliance
Certified or trained in agile leadership & agile technology delivery in practice, namely the concepts of organizational & business agility, agile product delivery & team & technical agility
Deep understanding of the data supporting businesses and products and the ability to support the overarching data strategy for the firm, through effective data quality, management and architecture
Strong track record of driving and delivering innovation and next generation architecture at scale
Ability to partner up to board level – not merely operational or technical, by building key relationships with the firm’s Global Function Heads
Strong financial industry experience with ability to reflect on different ways of solving problems
Ability to provide leadership to the next generation of the global technology journey
A detailed understanding of the regulatory environment
In addition to salary, Citi’s offerings may also include, for eligible employees, discretionary and formulaic incentive and retention awards. Citi offers competitive employee benefits, including: medical, dental & vision coverage; 401(k); life, accident, and disability insurance; and wellness programs. Citi also offers paid time off packages, including planned time off (vacation), unplanned time off (sick leave), and paid holidays. For additional information regarding Citi employee benefits, please visit citibenefits.com. Available offerings may vary by jurisdiction, job level, and date of hire.
Citi is an equal opportunity and affirmative action employer.
Qualified applicants will receive consideration without regard to their race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran.
Citigroup Inc. and its subsidiaries ("Citi”) invite all qualified interested applicants to apply for career opportunities. If you are a person with a disability and need a reasonable accommodation to use our search tools and/or apply for a career opportunity review Accessibility at Citi.
View the "EEO is the Law" poster. View the EEO is the Law Supplement.
View the EEO Policy Statement.
View the Pay Transparency Posting
Seniority level
Not Applicable
Employment type
Full-time
Job function
Information Technology
Industries
Banking, Financial Services, and Investment Banking
Referrals increase your chances of interviewing at Citi by 2x