A Health Coach has the unique opportunity to positively impact CLIENT beneficiaries by supporting them to live healthier lives.
This role spans many specialties such as Nutrition, Exercise Physiology, Clinical/Nursing, Respiratory Therapy, Counseling and Pharmacy and will spend time addressing individual health and lifestyle concerns of our beneficiaries.
You will use your skills to systematically evaluate unique health concerns and collaborate with the beneficiary and their healthcare team to develop targeted goals and interventions to positively impact their health.
A major part of this role is motivating and empowering the beneficiaries to embrace the changes identified and assess the effectiveness of the changes.
In addition, strong collaboration with the Population Health (PH) leadership team is expected to optimize Population Health strategies and goals and implement procedures to ensure program compliance with URAC accreditation standards.
Responsibilities
Conduct initial consultations with beneficiaries to identify opportunities, anticipate complications or barriers and act to avoid them; provides health instruction to the beneficiary/family; refers the beneficiary to their health care team as needed. Non-clinical staff are not required to evaluate or interpret clinical data elements.
Collaborates with beneficiary’s health care team to achieve the best overall outcome while reinforcing treatment plans and orders.
Educate and empower beneficiaries with self-management skills to manage their chronic conditions and/or lifestyle changes.
Under clinical supervision, develops individualized, educational plans in a timely manner. Integrates educational plans with appropriate clinical guidelines for the disease states. Transfers cases requiring more intensive management to Health Coach RN, Disease Management RN, or Case Management.
Collaborates and coordinates services with cross-functional team using disease management strategies and targeting specific disease populations. Refers to appropriate Population Health programs and other case management and care coordination programs. Collaborates with Military Treatment Facility, outside agencies, and provider networks.
Reviews, identify and assist with SDoH health disparities and educates beneficiaries about CLIENT benefits and directs them to appropriate resources.
Adhere to URAC standards, CLIENT policy, contractual requirements, and nationally recognized practice standards.
Performs other duties as assigned.
Required
Education & Experience:
Bachelor’s degree in appropriate field of specialization (Nutrition, Exercise Physiology, Respiratory Therapy, Counseling, or Pharmacy)
Must be a U.S. Citizen
Must be able to receive a favorable Interim and adjudicated final Department of Defense (DoD) background investigation.
Minimum of 3 years of experience in health education, exercise instruction or patient education; or any combination of education and experience, which would provide an equivalent background.
Certification, advanced certification, and/or licensure in appropriate field of specialty as required to practice in state of residence (I.E. RPh/Pharm D; RD/LD/LDN; RRT; EPC/ACSM-EP/ACSM-CEP/NASM-BCS; RN; LPC/LCSW/LMFT)
Preferred
Health Coach certification such as (NSHC or ACE)
Direct experience in health coaching, disease management and knowledge of behavioral and/or clinical assessment techniques, health and/or patient education and behavior change techniques preferred.
Experience with a Managed Care Organization (MCO) supporting clinical programs.
Knowledge of government health care programs, TRICARE, or Medicare/Medicaid
Seniority level
Mid-Senior level
Employment type
Full-time
Job function
Health Care Provider
Industries
Staffing and Recruiting
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