As a Virtual Hospitality Assistant, a crucial role in providing exceptional hospitality services to clients and ensuring their satisfaction throughout their travel experience. Your responsibilities include:
Client Consultation: Engage with clients to understand their hospitality preferences, needs, and expectations for a personalized travel experience
Hospitality Services: Coordinate hospitality services such as accommodations, dining reservations, entertainment, and special requests, ensuring a seamless and memorable experience for clients
Customer Service: Provide attentive and personalized customer service, address client inquiries and concerns promptly, and maintain positive client relationships
Sales and Upselling: Identify opportunities for upselling additional hospitality services, packages, and experiences to enhance client satisfaction and maximize commission opportunities
Collaboration: Work closely with hotel partners, restaurants, entertainment venues, and other hospitality providers to coordinate services, resolve issues, and ensure client satisfaction
Requirements:
Previous experience in hospitality, customer service, or a related field
Strong communication, interpersonal, and customer service skills
Knowledge of hospitality industry standards, best practices, and trends
Ability to work virtuallyand independently while providing high-quality hospitality services to clients
Sales-oriented mindset with a focus on achieving sales targets and maximizing revenue opportunities
Benefits:
Virtual workwith flexible hours
Commission-based compensation structure with earning potential up to $65,000 annually
A chance to work with a reputable company with years of experience in the travel industry
Professional development and growthwithin the company
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Seniority level
Entry level
Employment type
Full-time
Job function
Management and Manufacturing
Industries
Internet Publishing
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