Host
Benefits:
Key Responsibilities:
- Company parties
- Employee discounts
- Flexible schedule
- Opportunity for advancement
Key Responsibilities:
- Guest Reception: Warmly greet guests upon their arrival, manage reservations and events, oversee seating arrangements to ensure a smooth flow of service.
- Guest Service: Address and accommodate special requests, dietary needs, and seating preferences to enhance guest satisfaction.
- Communication: Act as the primary liaison between guests and restaurant staff, ensuring clear and effective communication to facilitate efficient service and address any guest concerns promptly.
- Operational Efficiency: Assist in maintaining the cleanliness and organization of the guest reception area, manage dining menus, expo and run the food in window, and ensure all front-of-house materials are up-to-date and well presented.
- Safety Compliance: Monitor and maintain compliance with all restaurant safety standards and sanitation regulations, ensuring a clean and safe environment for both guests and staff.
- Customer Service Experience: Prior experience in customer service or a hospitality role is preferred but not mandatory. Demonstrate ability to engage and satisfy guests.
- Communication Skills: Excellent verbal and written communication skills, capable of interacting warmly and effectively with guests and team members.
- Attention to Detail: A keen eye for detail, ensuring all aspects of the guest experience are managed effectively from cleanliness to personal interactions.
- Adaptability: Flexibility to work various shifts, including evenings, weekends, and holidays, and adapt to changing business needs.
- Team Collaboration: Ability to work cooperatively in a team environment, supporting colleagues and contributing to a positive workplace.
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Seniority level
Entry level -
Employment type
Full-time -
Job function
Design, Art/Creative, and Information Technology -
Industries
Restaurants
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