Host
We are looking for experienced and motivated professionals to fill the role of Host
Duties & Responsibilities:
Working Conditions and Expectations:
Duties & Responsibilities:
- Warmly and graciously greet all guests upon arrival.
- When possible, open the front door for guests entering or leaving the restaurant.
- Effectively work the computerized seating and reservation system.
- Provide guests with estimated waiting time.
- Accommodate special seating requests for guests whenever possible.
- Seat guest guests based on guest preferences and balancing of customer flow in server stations.
- Answer phones with correct phone greeting. Direct calls to the appropriate person or take messages.
- Maintain the cleanliness of the Host station and front entry of the restaurant.
- Thank guests as they leave and invite them to return.
- Be available to fill in as needed to ensure the smooth and efficient operation of the restaurant as directed by the restaurant manager or immediate supervisor.
Working Conditions and Expectations:
- Demonstrate strong interpersonal skills. Ability to communicate clearly and concisely.
- Work schedule may vary between early morning to late evening, weekends and holidays.
- Able to work in a fast paced environment and keep with the guests needs.
- Always act in a professional manner that represents the restaurant, owners, partners and staff.
- Respectful to all guests that have chosen to dine in our restaurants.
- Demonstrate teamwork in all areas of the restaurant.
- Work with a positive attitude in all types of situations.
- Follow safety and sanitation rules and laws at all times.
- Attends all scheduled employee meetings.
- Always act in the best interest of the restaurant, fellow employees and guests.
- Welcome and accept feedback and coaching from the management team in order to maintain and grow as an employee.
- High school diploma or equivalent.
- 2 Years of customer service and/or restaurant experience preferred.
- Working knowledge of Open Table Guest Center preferred.
- Be able to communicate clearly and effectively in the predominant language(s) of our guests.
- Have working knowledge of food menu.
- Able to work in a fast paced and changing environment.
- Be able to work in a standing position for long periods of time (up to 8 hours) and work in a multiple level building.
- Be able to safely lift and easily maneuver items that may weigh up to 25 pounds.
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Seniority level
Entry level -
Employment type
Full-time -
Job function
Customer Service -
Industries
Restaurants
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