Hotel General Manager
Ivy Hospitality is an EEO employer - M/F/Vets/Disabled
Hotel General Manager
Overview: We are seeking a dedicated and experienced Hotel Manager to oversee the daily operations of our hotel. The ideal candidate will be responsible for ensuring exceptional guest experiences, managing staff effectively, and maintaining high standards of service.
Responsibilities
Please visit our careers page to see more job opportunities.
Hotel General Manager
Overview: We are seeking a dedicated and experienced Hotel Manager to oversee the daily operations of our hotel. The ideal candidate will be responsible for ensuring exceptional guest experiences, managing staff effectively, and maintaining high standards of service.
Responsibilities
- Develop and implement strategies to achieve hotel revenue goals
- Oversee all aspects of hotel operations including front desk, housekeeping, and maintenance
- Ensure high levels of customer satisfaction through excellent guest services
- Handle guest complaints and queries with utmost professionalism
- Monitor online reviews and respond appropriately to feedback
- Implement and maintain effective guest engagement and loyalty programs
- Manage budgets and financial plans to drive profitability
- Train, supervise, and evaluate staff members to maintain a motivated team
- Maintain high standards of cleanliness, hygiene, and safety throughout the hotel
- Implement and manage SOPs (Standard Operating Procedures) for all departments
- Prior hospitality experience demonstrating progressive increases in responsibilities
- Proven leadership experience
- Strong knowledge of budgeting and financial management
- Excellent communication skills
- Ability to work effectively with hotel technologies
- Experience in front desk operations and night audit is preferred
Please visit our careers page to see more job opportunities.
-
Seniority level
Mid-Senior level -
Employment type
Full-time -
Job function
Management and Manufacturing -
Industries
Hospitality
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