Housekeeper
Housekeeper
LaTour Hotels and Resorts
Kailua-Kona, HI
See who LaTour Hotels and Resorts has hired for this role
We offer membership to our travel club as a benefit to every employee after their first few months. This includes:
- Access to deeply discounted stays at our resorts
- Access to discounted stays at partner resorts and hotels
- Discounts on other travel-related expenses like airfare, car rental and more.
Position Summary
The Housekeeper cleans rooms consistent with LHR standards and interacts with guests in a manner that promotes a positive impression of the staff and property. This position creates a comfortable and clean guest environment, which contributes to guest satisfaction and the success of the rooms division.
Essential Functions
The Housekeeper:
- Maintains and cleans rooms, including all common areas, in accordance with our brand standards.
- Utilizes the approved checklist to inspect, clean, and secure the facilities.
- Replenishes guest rooms with amenities, supplies, linens, and terry in accordance to our standards.
- Inspects rooms for repairs and reports needs to Maintenance, Management, or Front Desk accordingly.
- Communicates often with Front Desk and Maintenance on status of rooms, need for repairs and early and late check in/outs.
- “Pitches” in and helps co-workers with their job duties as part of the housekeeping team.
The Housekeeper may also:
- Perform other duties as needed to ensure smooth property operations
High School Diploma or equivalent
Experience
Housekeeping experience is preferred, but not required.
LHR’s Core Competencies
Accountability: Ability to accept responsibility and account for his/her actions.
Adaptability: Ability to adapt to change in the workplace.
Customer oriented: Ability to take care of the customers’ needs while following company procedures.
Enthusiastic: Ability to bring energy to the performance of a task.
Ethical: Ability to demonstrate conduct conforming to a set of values and accepted standards.
Honesty/Integrity: Ability to be truthful and be seen as credible in the workplace.
Interpersonal: Ability to get along well with a variety of personalities and individuals.
Responsible: Ability to be held accountable or answerable for one’s conduct.
Safety awareness: Ability to identify and correct conditions that affect employee safety.
Tolerance: Ability to work successfully with a variety of people without making judgments.
Knowledge & Skills
Accuracy: Ability to perform cleaning duties accurately and thoroughly.
Oral Communication: Ability to communicate effectively with others using the spoken English word.
Detail Oriented: Ability to pay attention to the minute details of every task.
Energy: Possesses the ability to work at a sustained pace and produces Quality work.
Organization: Possesses the trait of being organized or following a systematic method of performing each task.
Other Requirements
Bilingual/Spanish Speaking
Physical Requirements
N (Not Applicable)
Activity is not applicable to this occupation.
O (Occasionally)
Occupation requires this activity up to 33% of the time (0 - 2.5+ hrs/day)
F (Frequently)
Occupation requires this activity from 33% - 66% of the time (2.5 - 5.5+ hrs/day)
C (Constantly)
Occupation requires this activity more than 66% of the time (5.5+ hrs/day)
Physical Demands
Lift/Carry
Stand
C
Walk
C
Sit
O
Handling / Fingering
O
Reach Outward
C
Reach Above Shoulder
C
Climb
O
Crawl
O
Squat or Kneel
C
Bend
C
10 lbs. or less
C
11-20 lbs.
C
21-50 lbs.
O
51-100 lbs
N
Over 100 lbs
N
Push/Pull
12 lbs or less
C
13-25 lbs
C
26-40 lbs
O
41-100 lbs
N
WORK ENVIRONMENT
The Housekeeper works inside and outside in different weather conditions, which vary across locations. This is a fast paced environment with multiple interruptions. The schedule includes holidays and weekends and it may be changed as needed to meet demand
-
Seniority level
Entry level -
Employment type
Full-time -
Job function
Management and Manufacturing -
Industries
Hospitality
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