Human Resources Assistant
Human Resource Assistant:
Duration: 5-12 month contract
Workplace: Remote 8am-5pm EST
Pay Rate: $31hr
Job Responsibilities:
- Partners closely with customers and business partners to gather comprehensive information to mitigate risk level and company exposure.
- Ensures all relevant parties are involved during the case process.
- Takes action as needed based on information received regarding case status.
- Researches and resolves inquiries/requests regarding HR policies, procedures, programs and systems.
- Communication skills are demonstrated at a level consistent with that of a policy expert.
- Regularly updates cases and takes detailed notes on all actions taken during the course of events.
- Establishes detailed action plans for complex cases and provides clear and decisive direction to all cases.
- Encourages the use of self-service by referring employees to online resources for talent related questions and case initiation. Processes transactions timely and accurately within appropriate HR systems.
Skills and Qualifications:
- General understanding of HR, state and Federal employment laws and requirements.
- Requires solid analytical and problem-solving skills to understand and address customer issues.
- Must demonstrate high attention to detail, excellent organizational and customer service skills, and solid written and verbal communication skills.
- Requires the ability to exercise judgment in prioritizing work, responding to customer needs, and in determining when an inquiry/request requires higher-level involvement.
- Displays solid research skills, with the ability to efficiently and effectively locate relevant information among various sources.
- Works well within a team environment, partnering with other members to meet customer needs.
- Knowledge of administrative procedures, software applications (such as Microsoft Office Word, Excel, PowerPoint, etc.) records management systems, and other business procedures and terminology.
- Requires the ability to maintain confidential information.
- Note: Workplace Accommodations Case Manager
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Seniority level
Associate -
Employment type
Contract -
Job function
Human Resources -
Industries
Human Resources Services
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See who you knowFeatured Benefits
Inferred from the description for this job
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Medical insurance -
Dental insurance -
Vision insurance -
401(k)
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