Lifeworks is seeking an Information Technology Director (IT Director). Reporting to the VP, Information Technology, the IT Director will work with senior technology leadership to develop and implement technology strategies and solutions for the organization. This position will manage IT functions (infrastructure, security, enterprise applications, integrations, project management), manage work assignments, and provide supervision to team of 5-10 direct reports. The IT Director will drive team performance and provide inspiration and positive role modeling to reports, peers, and leaders.
The Director will ensure IT staff follow and maintain the required standards of compliance, quality, and integrity of IT systems.
Position Title: Information Technology Director (IT Director)
Lifeworks offers a comprehensive benefits package which includes:
18 days of PTO accrued in the first year of employment
11 paid holidays (New Year’s Day, Martin Luther King Jr. Day, Memorial Day, Juneteenth, Independence Day, Labor Day, Thanksgiving, Day after Thanksgiving, Christmas Eve, Christmas Day, and a Personal Holiday)
Health Savings Account (HSA), Flexible Savings Account (FSA), and prescription drug coverage
Up to $3,000 annually in tuition reimbursement
403(b) retirement plan – Lifeworks contributes 3% of your salary and matches up to 4% of employee contributions
Employee Assistance Program (EAP)
Why Work at Lifeworks
Lifeworks is an industry leader on the forward edge of partnering with people with disabilities in innovative, person-centered ways. Disability inclusion is our true north, guiding every service we provide and ensuring that people with disabilities have opportunities, can thrive, and defy expectations. The Lifeworks Team is collaborative, passionate, and strategic, using a person-centered approach to increase access in our communities.
Learn More About This Role
You’ll succeed in this role if you:
Are capable of performing the essential functions of the job, with or without reasonable accommodations.
Have the ability to understand and communicate written and verbal directions.
Have regular attendance, reliability and punctuality is necessary to meet the needs of the business.
Are well organized with excellent attention to detail.
Have the aptitude to work independently with excellent time management skills.
Have experience working effectively with others to reach common goals and objectives.
Are skilled at establishing and cultivating strong relationships.
Have the ability to take initiative and strengthen relationships with current and new community.
Have advanced network administration and troubleshooting skills.
Have advanced desktop computing administration and remote management knowledge.
Have advanced Windows network troubleshooting and problem-solving skills.
Continuously exhibit a positive and respectful attitude when collaborating with peers and internal customers.
How You’ll Be Spending Your Time
Direct and provide leadership for implementation, management, compliance, and monitoring of all IT infrastructure systems, enterprise applications, integration platforms, business intelligence and reporting, and information security programs.
Lead, coach develop, and supervise a collaborative and positive team of direct reports. Provide work direction and address performance issues while recognizing and reinforcing desired performance. Establish and continuously monitor development and performance plans for direct reports; foster a team culture of continuous learning and professional growth.
Lead customer service focused IT service management, including service level agreement negotiation and compliance, service desk functions, and case management system functionality.
Collaborate with VP of IT and business leaders to develop and translate long-range strategic objectives and roadmaps into executable near-term actions as they pertain to establishing project budgets, resource planning, milestones, tracking metrics and success measures.
Develop, review, and manage IT budgets. Approve and monitor expenditures, analyze variances, and establish budgetary controls.
Complete projects by coordinating internal resources, external vendors, and timetables through an effective method of cross-functional collaboration.
Maintain knowledge of emerging technologies to evaluate s and assess their relevance or potential value to the organization.
Requirements
Bachelor’s degree in technology related area and minimum of 5 years of related experience; or equivalent combination of education/experience.
Minimum of 5- years of progressive IT leadership and/or supervisory experience, with a proven track record in infrastructure and network administration, IT service management, application support, and information security.
Fluent in English, verbal and written.
Proven experience in a comprehensive Microsoft 365 environment .
Candidate must complete and pass a pre-employment background study; and drug screen; and have access to reliable transportation for work purposes.
Equity Statement
Lifeworks strives to be radically accessible, diverse, equitable, and inclusive. We appreciate the vibrancy of differences, center the voices of silenced and marginalized people, and champion universal rights.
Lifeworks Services is committed to hiring people from a variety of diverse cultures with diverse life experiences. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, age, national origin, protected veteran status, disability status, sexual orientation, gender identity or expression, marital status, familial status; genetic information, or any other characteristic protected by law.
Lifeworks Services is an equal opportunity employer, and we encourage members of diverse groups to apply.
Seniority level
Director
Employment type
Full-time
Job function
Information Technology
Industries
Individual and Family Services
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